moved domain over to another platform
-
Hi, I need help accessing my old wordpress website after moving domains
Self-declared URL: hermanahouse.com.au
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
-
Hi there – I don’t see that we were the original host for your website, so you will want to reach out to your original host to try to gain access.
If you are not sure who that is, you can try to contact the person who created the website, or you can check with accounting to see which companies you are sending monthly payments to; one of them could be a website host.
-
Hello hhjordyn,
I too have the same issue and as deancroyal recommended I reached out to our previous host Site5.com but they were not able to help me :( .
We had the free WordPress site dating back to 2007. I have since reached out to our new webhost Sports Engine in case they can work some magic but I have not heard a response yet. We failed to move some of the meeting minutes for the club over to the new website.
Were you able to get access to yours? If yes, how?!?
Thank you!
-
Hello hhjordyn,
I too have the same issue and as deancroyal recommended I reached out to our previous host Site5.com but they were not able to help me :( .
We had the free WordPress site dating back to 2007. I have since reached out to our new webhost Sports Engine in case they can work some magic but I have not heard a response yet. We failed to move some of the meeting minutes for the club over to the new website.
Our website was/is: http://www.wrtc.ca
Were you able to get access to yours? If yes, how?!?
Thank you!
-
Hi @hqhzpy4qty
Hi there,
Apologies, but we can’t help with your issue directly because we don’t host wrtc.ca on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at SportsEngine. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, and we offer a migration plugin that will help you move your site to our managed hosting in just a few clicks.
The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get starUnfortunately though, as it stands now, we are not able to help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help.
Thanks!
-
Thank you staff-totoro for your help. That forum steered me to archive.org and the Wayback Machine. I was able to find the old website but the documents I need are login access only so these are not archived on this site. I will keep looking at ways to access the login material.
- The topic ‘moved domain over to another platform’ is closed to new replies.
WordPress.com Forums 