Moved my website but Automatic is still my Google Workspace Reseller
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Hi there – I recently moved my site off of wordpress and onto webflow, when i went to google workspace (gsuite) to add a new email it said that I was on a resller account with Automatic.
Can you please remove my account from the reseller plan as I would like to purchase from Google directly.
Correct account: Unknown
The blog I need help with is: (visible only to moderators and staff)
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Hi! The WordPress.com account you’re writing to us from (username: ) doesn’t appear to have any purchases associated with it at this time. You can view the account information here:
https://wordpress.com/me/accountIs it possible that your WordPress.com purchases would be associated with a second WordPress.com account (which uses a different email address of yours)?
If so then in order to manage the Google Workspace subscription, you’d want to log out of this account – there’s a log out button on the account page linked above – and log in on your second account here:
https://wordpress.com/log-inWith regards to moving the license to Google directly, the simplest way to do that is generally to simply remove it from your purchases; Google then send you an email asking you to set the subscription back up with them. One thing I should note is that Google doesn’t account for or carry over time left on the subscription cancelled through us; when you sign up with them you’ll be starting a fresh billing cycle.
There’s more information about that here:
https://wordpress.com/support/add-email/adding-google-workspace-to-your-site/#canceling-google-workspace
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