Moved subscribers
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Hi there,
I moved my domain last week and as a result have had a few issues.
Background: My site started as cucinaceri.com I changed it to naturalkitchenadventures.com in early 2013 – domain also hosted with wordpress. In October 2013 I moved the domain hosting to TSOhost and also moved the content to wordpress.org through the export function
1. All my subscribers are still on wordpress.com I gather I need to contact you to get them moved over to my wordpress.org site?
2. I seem to have a double identity at the moment. Much of my content is still under the cucinaceri address. Also Some of my newer posts can be found with both the naturalkitchenadventures and cucinaceri urls. I’m not sure how to make it all point at naturalkitchenadventures on my wordpress.org site. Do i need to delete cucinaceri or will that loose the content?The blog I need help with is: (visible only to logged in users)
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Hi there –
Sure thing, I moved your subscribers over for you.
If I were you, I’d point the domain cucinaceri.com to your new site, as well, and just leave naturalkitchenadventures.com as primary, so that if anyone is still going directly to the old URL, they’ll end up at your site.
To move your content, you want to export your old WordPress.com blog:
http://en.support.wordpress.com/export/And import it into your new site:
http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org/This doesn’t delete the content on the old site. It exports and imports a copy of it. Once you’re certain everything is appearing properly on the new site, you can set the old site to private or delete it altogether.
Let me know if you have further questions!
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Thank you for moving my subscribers. All seems to be sorted with that aspect thank you.
I have already exported my old blog and imported it to my new one – I did that last weekend. Everything is appearing in the backend of my new blog
Which leaves me confused why the urls are still on cucinaceri.
How do I point the domain cucinaceri to naturalkitchenadventures? naturalkitchenadventures is not on wordpress.com any longer. Its on my wordpress.org site.
Thanks for your help with my confusion
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Hi Ceri –
To move your domain to the new site, you need to point its name servers to your new host. You can do that by following these directions:
http://en.support.wordpress.com/domains/change-name-servers/Otherwise, your old domain URL and blog are still there, so, for example, you have your old post at:
http://cucinaceri.com/2013/10/11/peach-and-ginger-compote/And the same content where you moved it into your new site at:
http://naturalkitchenadventures.com/recipe/peach-and-ginger-compote/If you move your domain to the new site, then those old links should redirect to the new. But if you don’t want to do that, you can also use a site redirect on your old site:
http://en.support.wordpress.com/site-redirect/Please note, however, that the site redirect will only redirect your old permalinks if you choose the same permalink structure on your new site (the ‘day and name’ option). Otherwise, it will only redirect traffic to the homepage of your new site.
Does that make more sense?
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Thank you
I have earlier today pointed the name servers in the cucinaceri account to those listed from my new domain hosters (for natural kitchen adventures). I don’t understand why this hasn’t worked, perhaps I have misunderstood something.
In February/March of this year I created Natural Kitchen Adventures hosted with wordpress.com and at that time cucinaceri was being redirected to it. This problem seems to have occured after me changing my domain hosters just 2 weeks ago.
If the only was is to site re-direct then I could do this, but I would prefer to do the first option if I can
Thanks very much
Ceri
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Just an update from yesterday. It appears that the issue occurs with anything that was a self-made link within a post – i.e nothing on my recipe index works. Now anything pointing to cucinaceri has stopped working altogether.
The links in the sidebar generates by wordpress are OK
Any help with this matter greatly appreciated,
Thanks
Ceri -
Hi Ceri – I see that your name servers have been changed. Sometimes it can take some time (up to 72 hours, but usually much less) for changes in DNS to fully take effect everywhere.
You can check the propagation here:
https://www.whatsmydns.net/#NS/cucinaceri.comSome areas of the world are still little x’s, which means the changes haven’t taken effect in those areas yet.
If the domain still doesn’t point to your new site by 24 hours or so from when you changed your name servers, let me know.
Also, I’m not sure what your options are on your new host’s end for using two domains with your blog. It might be better for you to transfer out your old domain altogether to your new registrar (whoever you have domain naturalkitchenadventures.com registered with) and have that registrar set a CNAME record to point the old domain to the new. Many registrars will do that and then you only have to pay for hosting for the one domain. If you’d rather do it that way, let me know and I can help you out.
As to the URLs on your Index page, that’s a manually created page where you added those specific URLs, so they won’t update automatically. They’ll still be the same URLs you put in there. But once you’ve mapped your old domain to the new site, those links should still work.
I realize this is all pretty confusing, but don’t worry. We’ll figure it out. :)
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Hi,
Thanks for this. Problem still exists. The main problem is with all the manually URLs on my index page (and elsewhere on my site – and other people who have listed my site no doubt).
I have no desire to keep the domain Cucinaceri – but I think I have to for all these redirects etc.
I will ask my new domain hosters about this, as I see this is the best way forward? Do you need to pass on some info to me initially?
Cucinaceri and cucinaceri.wordpress.com are still hosted by wordpress currentlyThanks
Ceri -
ooh and 1 further thing. My galleries have disappeared on 2 of my pages since the shift over? the eating out and reader creation pages
Thanks
Ceri -
Hi Ceri –
Your domain is pointed to your new host, but it’s not pointing to your particular blog. Here’s what I think you should do – ask your host for the best way to proceed if you want to have an old domain redirect to your blog’s domain. They might suggest you transfer the domain to them, and they will set up a CNAME record to point it to your site. Or they might suggest you simply set up a redirect on our end.
Either way, let me know. Again, once we get your old domain pointing to your site, you’ll still need to choose a different permalink structure on your new site for the old links to redirect – the new permalinks will have to match the old, so ‘day and name’.
Another option for your Recipes page would be to simply edit the page and replace the URLs with the new domain, but that would fix that page only, not any permalinks that were indexed by Google in the past.
My galleries have disappeared on 2 of my pages since the shift over? the eating out and reader creation pages
I can’t access your new site’s admin area, but my guess is that the images that were in the galleries aren’t actually “attached” to those pages if you go into your Media Library and look at the “Uploaded to” column. You can easily attach them right from there if they show as Unattached, but if they are attached to another post or page, you’ll have to upload them to those pages again.
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Hi Eurello,
Sorry for the delay, as I”ve been away. SO thankful for your superb advice which has been described in language I understand.
I have contacted my new providers and they advised me to point the site at them. What’s the next step with the permalink structure?THank you also for the gallery advice – I will look that up!
Thanks
Ceri -
Hi Ceri – I see you’ve now pointed the old domain to the new site. Awesome! Your recipe page permalinks are working for me now – are the permalinks working for you?
The difficulty now is that both domains are working with your site, but neither is redirecting to the other, which is a bit confusing as two different domains display at different times. Better would be for any cucinaceri.com link to always redirect to the equivalent naturalkitchenadventures.com link. Can you see if your host has a simple way to accomplish this on their end? You want cucinaceri.com to redirect to naturalkitchenadventures.com. Let me know what they say!
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Hi Eurello,
Getting no where with my hosts, so think gradually over time I’m going to have to manually change all my links. That’s fine – it seems the least likely problematic way. My hosts had a go at correcting the links but they made a mess and lost my last blog post so I don’t hold up much hope!I have one further issue from the changeover from wordpress – I don’t know if this is related to the above but perhaps you could help. My photo gallery still seems to be hosted by cucinaceri. This is causing problems with my new site as the photo’s aren’t being pulled up my my new genesis widget – in side or top bars (but they do appear in each relevant post). Since I exported and imported my site as instructed I don’t understand why this is a problem. Perhaps you could help?
Many thanks
Ceri -
Hi Ceri,
Getting no where with my hosts, so think gradually over time I’m going to have to manually change all my links. That’s fine
If that’s the case, I recommend pointing the name servers for cucinaceri.com back to WordPress.com and setting up a Site Redirect on our end, so you don’t have two domains pointed to your same site. That would also fix your permalink problem.
My photo gallery still seems to be hosted by cucinaceri. This is causing problems with my new site as the photo’s aren’t being pulled up my my new genesis widget – in side or top bars (but they do appear in each relevant post).
Can you link me directly to some images that are still showing the cucinaceri.wordpress.com URL? My guess is that they did move over and are hosted with your new site, but they aren’t actually attached to your posts. If you find those same images in your new site’s Media Library, does the Uploaded To column show the correct post title for them? Or does it show Unattached or some other post title?
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Hi Eurello
Thanks again for your help.
I will now redirected the namservers to wordpress and renew the domain (it was due to expire in Dec). Ideally I’d like to sort this permanently, but for now I’ve run out of patience (and time!)Here is an image – anything that is on the cucinaceri.com account. The cucinaceri.wordpress.com images oddly, came through to the media library
They are in my posts (eg peach compote) but they do not appear in my new site’s media library. http://naturalkitchenadventures.com/recipe/peach-and-ginger-compote/ the url for the file is http://cucinaceri.files.wordpress.com/2013/10/p1030273.jpg
Odd because I haven’t been cucinaceri since January.
Thank you
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Hi Ceri – I just added the redirect for you for now, until we see if it’s going to work out for you.
For the image URLs, unfortunately, the way to fix that would be to delete everything on your new site, export your old WordPress.com blog again, and re-import it into your new self-hosted site, being sure to check the ‘download and import Media Attachments’ option.
If you don’t want to do that (I think you’ve added new content on your new site since the import, correct?), there might be a plugin that will fix these file paths for you, but you’ll need to ask about that in the WordPress.org support forums here:
http://wordpress.org/support/For example, here’s one that might work for you:
http://www.wpbeginner.com/plugins/how-to-import-external-images-in-wordpress/ -
Thanks Eurello,
I have searched the wordpress.org forum and there are pages and pages of people with the same problem as me (reassuring) but no solution (frustrating). Re-importing didn’t work for most people and since I have new content, new theme and hours of work since the import I don’t want to try. There don’t appear to be any plugins that solve the issue. Also my plug in thing won’t work for me anyway..
I think I need a holiday from blogging ;0) . I give up!!!
Thanks for you help anyway! You’ve made things very easy for me to understand
Ceri
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Hi Ceri – I understand the frustration. If you feel like coming back to it after you’ve had a break, I recommend giving that plugin or another one a try. Some people have had good results with fixing their permalinks that way. If you’re having trouble installing plugins altogether, you should contact support at your host for help.
The other option is to upload any images with incorrect permalinks again, but depending on how many there are, that might be a lot of work for you.
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Thanks Eurello, and for all your help. I actually had a plug in recommended to me (not this one) that did the job, so phew – all sorted! !!! http://wordpress.org/plugins/cache-images/
Thank you so much
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