Moving blog subscribers

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  aptodoo · Member · Dec 18, 2016 at 7:55 am

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  Hello,

  client have a site:
  http://dragonflytransitions.com/

  we created new one and connected jetpack when it was on development server yet where url was: dragonflytrav2.wpengine.com .

  when we migrated to live we kinda lost 182 subscribers on blog. Is there any way to get them back? Will they still receive notifications even we dont see them anymore? Is there any way to transform subscribers to clients account? (because currently they are at mine)… i saw in documentation that its possible but just between wordpress.com accounts. but we have both (old and new site) on custom domain.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 19, 2016 at 6:59 pm

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  Do you mean dragonflytrans.wpengine.com? I’m not seeing anything named dragonflytrav2.wpengine.com associated with your account.

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  aptodoo · Member · Dec 19, 2016 at 7:36 pm

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  Hi Josh,

  when publishing new site:
  dragonflytrav2.wpengine.com -> dragonflytransitions.com
  and
  dragonflytransitions.com -> dragonflytrans.wpengine.com

  if that makes sense.

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  aptodoo · Member · Dec 19, 2016 at 7:36 pm

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  Hi Josh,

  when publishing new site:
  dragonflytrav2.wpengine.com -> dragonflytransitions.com
  and
  dragonflytransitions.com -> dragonflytrans.wpengine.com

  if that makes sense.

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  staff-ozmodiar · Staff · Dec 19, 2016 at 11:02 pm

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  If dragonflytrav2.wpengine.com no longer exists and is not connected to jetpack any longer, I’m afraid the followers cannot be migrated.

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  aptodoo · Member · Dec 20, 2016 at 8:41 am

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  Where are followers saved at?

  And next question would be: dragonflytransitions.com is set up on my account at the moment. if i want to migrate it to client account is this possible? in manual for transferring is only shown for .wordpress.com domains.

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  staff-ozmodiar · Staff · Dec 20, 2016 at 6:50 pm

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  Good news!

  I was able to dig around a bit more and find the data for the old staging URL’s jetpack connection. Thus, I was able to transfer the subscribers.

  dragonflytransitions.com is set up on my account at the moment. if i want to migrate it to client account is this possible?

  You just need to disconnect jetpack and then have them reconnect using their own WordPress.com user account info.

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  aptodoo · Member · Dec 20, 2016 at 6:55 pm

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  That sounds wonderful!

  So for now if you can move subscribers to current live install dragonflytransitions.com that would be wonderful!(there should be 158 of subscribers or around that)

  About migrating to clients account:
  if i do that will subscribers just move to other account as well?

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  staff-ozmodiar · Staff · Dec 20, 2016 at 8:52 pm

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  So for now if you can move subscribers to current live install dragonflytransitions.com that would be wonderful!(there should be 158 of subscribers or around that)

  I’ve already done that.

  if i do that will subscribers just move to other account as well?

  In short, yes.

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  aptodoo · Member · Dec 21, 2016 at 8:44 am

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  Josh,

  i see all of subscribers now yes.
  Thanks for that!

  Will let you know if account flip worked!

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  staff-ozmodiar · Staff · Dec 22, 2016 at 5:48 am

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  Glad I could help.