moving followers

• 

  caitiequinn · Member · May 23, 2013 at 12:38 pm

  • Copy link
  • Add topic to favorites

  I moved my blog (caitiequinn.wordpress.com) to a self-hosted blog on my site (caitiequinn.com) and set up a redirect. Is it possible to move the blog followers from the wp.com blog to my personal one?

  The blog I need help with is: (visible only to logged in users)

• 

  danielisreading · Member · May 23, 2013 at 12:56 pm

  • Copy link

  Yes it is, staff can do this for you, as long as you have installed and activated Jetpack.

• 

  caitiequinn · Member · May 23, 2013 at 1:12 pm

  • Copy link

  Yes – I have jetpack. How do I request that this is done? I’ve been looking everywhere for an actual email address.

  THANKS

• 

  kardotim · Member · May 23, 2013 at 2:12 pm

  • Copy link

  I’ve just moved the followers to your self-hosted blog.

  Please let us know if you need any further assistance!

• 

  caitiequinn · Member · May 23, 2013 at 2:23 pm

  • Copy link

  Hello Happiness Engineer Kardotim… I’m looking at my caitiequinn.com site and there’s no new followers/subscriptions there. Is it somewhere else

  THANKS

• 

  kardotim · Member · May 23, 2013 at 2:31 pm

  • Copy link

  I’ve just gave it another swirl. Could you please check again?

• 

  caitiequinn · Member · May 23, 2013 at 2:34 pm

  • Copy link

  Nope. :(

  Let’s make sure it’s not user stupidity: I’m looking in the right place? At the bottom of the jetpack stats page again, right?

  :)

• 

  kardotim · Member · May 23, 2013 at 3:11 pm

  • Copy link

  Can you see them listed when visiting http://wordpress.com/#!/my-stats/?blog=52174395&blog_subscribers&type=wpcom&unit=1 ?

  If you don’t see them in the Jetpack stats page, please try clearing out your browser cache. Otherwise try to reconnect Jetpack on the Jetpack page in your blog’s dashboard.

• 

  caitiequinn · Member · May 23, 2013 at 4:42 pm

  • Copy link

  Ok, YES! I can see them at the link.

  I cleared everything off my Chrome browser and still can’t see it there. I disconnected and reconnected jetpack. No go. So I jumped to IE, cleared that too and checked… and still nothing.

  Assuming I’m correct that it should be that section under the stats chart/sources, right?

  THANKS!

• 

  kardotim · Member · May 23, 2013 at 4:45 pm

  • Copy link

  Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your WordPress.com blog media library.

  Thanks!

• 

  caitiequinn · Member · May 23, 2013 at 4:57 pm

  • Copy link

  Alrighty – it’s in the caitiequinn.wordpress.com media library.

  THANKS :)

• 

  kardotim · Member · May 24, 2013 at 7:39 am

  • Copy link

  It could have taken a couple of hours before everything was up to date. Could you please take another look at your stats page?

• 

  caitiequinn · Member · May 24, 2013 at 11:08 am

  • Copy link

  GREAT! They’re there. Thanks for all your help!

• 

  kardotim · Member · May 24, 2013 at 11:50 am

  • Copy link

  That’s great!

  Feel free to contact us if you have any other questions.

  Cheers.