Moving Followers

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  elizabethstewartann · Member · Jun 29, 2017 at 8:26 pm

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  Hi there,

  I just switched from a wordpress.com site to a self hosted wordpress.org site. For some reason, the jetpack plugin crashes my new site and so I cannot use it to transfer my email and WordPress followers over. Can you please fix this for me?

  The blog I need help with is: (visible only to logged in users)

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  assadaboultaif · Member · Jun 29, 2017 at 8:32 pm

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  Hi!

  I’ve added the modlook tag so the staff can further assist you.

  Hope this helps! :)

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  timethief · Member · Jun 29, 2017 at 8:36 pm

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  some reason, the jetpack plugin crashes my new site

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  kokkieh · Staff · Jun 30, 2017 at 8:45 am

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  Hi there,

  Jetpack is required to transfer your followers, so if Jetpack is crashing the site, that needs to be fixed first before you’ll be able to move them.

  Please use the links @timethief provided above to contact Jetpack support for help with this.