Moving from wordpress.com to self-hosted – moving followers

smarterserviceks · Member · Jan 16, 2014 at 3:23 pm
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Hi folks,

we recently moved our blog smarterservice.wordpress.com to a self hosted blog (available under smarter-service.com)

As we would like to move our followers, I already send a request, but haven’t heard from that so far.

Do you need any further info to transfer our followers?

Kind regards,
Kristian

The blog I need help with is: (visible only to logged in users)
auxclass · Member · Jan 16, 2014 at 4:05 pm
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Flagged for the staff to help

What is the base WordPress.COM blog you want to transfer followers from & what is the domain name you want to transfer the followers to?

Have you installed and configured the JetPack Plugin? That is required for the transfer of Followers and Stats
smarterserviceks · Member · Jan 16, 2014 at 4:11 pm
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The base wordpress.com blog is smarterservice.wordpress.com the new domain is smarter-service.com

JetPack is configured and and running smoothly :)
jackiedana · Member · Jan 16, 2014 at 11:59 pm
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@smarterserviceks it doesn’t look like you have smarter-service.com connected to the same WordPress.com account as smarterservice.wordpress.com. Could you please check on that for me, and let me know when you’ve sorted that out?
smarterserviceks · Member · Jan 20, 2014 at 4:49 pm
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@jackiedana we changed the Account, could check again and see if it works now?
jackiedana · Member · Jan 20, 2014 at 9:31 pm
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I’m still not seeing your Jetpack site connected to your smarterserviceks account.

What you can do is disconnect your self-hosted site from Jetpack, and then – while you are logged in as smarterserviceks – try connecting it again.
bernhardsteimel · Member · Jan 21, 2014 at 4:14 pm
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Hi Jackiedana, please check out again for my user “bernhardsteimel”. I am the owner of smarter-service.com AND smarterservice.wordpress.com
jackiedana · Member · Jan 21, 2014 at 8:00 pm
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Aha! That worked! :)

I have transferred your WordPress.com subscribers and email followers as requested.

Please note that any WordPress.com followers who opted to receive email updates will need to re-subscribe again on your new site through the Jetpack signup box, otherwise they’ll only see new posts in their Reader. Non-WordPress.com email subscribers will continue to get email updates.

Let me know if you’d like me to migrate your stats over to your new site as well.
smarterserviceks · Member · Jan 22, 2014 at 11:21 am
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well, migrating that the stats would great. We were just about to open another case for that :) (now I get an idea of what the term “Happiness Engineer” is all about)
bernhardsteimel · Member · Jan 22, 2014 at 4:05 pm
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Jackiedana, Do we get all the stats, since 2010? Well that would make my day!
jackiedana · Member · Jan 22, 2014 at 5:46 pm
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I have merged the stats on the site, so you can view your stats from August 2011 onward.

You should be all set from here.
mcalpinetankersley · Member · Feb 20, 2014 at 5:19 pm
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I need assistance with moving our subscribers and stats to self-hosted site. New site is at an ip address at the moment… don’t want to post that here in the forum. Could someone contact me via email? Many thanks!
jackiedana · Member · Feb 20, 2014 at 6:48 pm
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@mcalpinetankersley when you get your site set up on the final domain (e.g. yoursite.com) and connect it with Jetpack, please post a new thread here and we can assist you further.
mcalpinetankersley · Member · Feb 28, 2014 at 10:05 pm
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Posted a new thread a week ago, and have heard nothing – so I’m posting here again. Domain has been moved, Jetpack installed. I really need my subscribers and stats moved.
jackiedana · Member · Feb 28, 2014 at 11:45 pm
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@mcalpinetankersley my colleague Grace has replied to you here:

https://en.forums.wordpress.com/topic/request-to-move-blog-subscribers?replies=10

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