moving my Gsuite account

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  info762199051 · Member · Nov 25, 2018 at 8:48 am

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  i want to move my Gsuite account from automattic away..how can i do that?

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  justjennifer · Member · Nov 25, 2018 at 9:50 am

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  Hi there, Please let us know the domain that is involved.

  I’ve gone ahead and tagged this thread for Staff attention and advice. Thanks for your patience while they get back to you.

  Kindly refrain from opening any new forum threads on this same topic so that we can keep support in one place. Thanks.

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  kokkieh · Staff · Nov 26, 2018 at 8:29 am

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  Hi there,

  If you cancel your G Suite subscription with us, it will automatically revert back to Google, and you’ll be able to continue managing the account directly with them from there on out, or transfer it to a different reseller from there.

  To do that you’d need to be logged in as the account that owns the G Suite subscription, though – the account you’re using to post here does not own any sites or upgrades on WordPress.com.

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  ifemsco · Member · Nov 30, 2018 at 12:50 pm

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  I’d like to do the same thing. If I cancel the G Suite subscription with WordPress.com, will our email go do at any point?

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  fstat · Staff · Nov 30, 2018 at 1:20 pm

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  @ifemsco – If you cancel your G Suite with us, the management will be reverted to Google. Your email addresses will continue to work but you’ll manage them through Google, not WordPress.com.

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  ifemsco · Member · Nov 30, 2018 at 1:23 pm

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  Ok great. Thanks.

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  ifemsco · Member · Nov 30, 2018 at 1:36 pm

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  Just to be clear, canceling the subscription with you will require us to start a subscription with Google correct?

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  fstat · Staff · Nov 30, 2018 at 1:59 pm

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  Yes. Your G Suite subscription is paid until the 12th of April, 2019. After that, you’ll need to renew it through Google.