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Forums / Moving my placid adventurer domain

Moving my placid adventurer domain

  • Unknown's avatar
    tamsynbeckwith · Member · Jan 23, 2024 at 8:48 pm
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    My previous website was ‘placidadventurer-com.builderallwppro.com.’ I just don’t want to use builderall anymore. Can you advise me what to do? It doesn’t allow me to login to the website, which was only ever under construction. I’m unsure how to move my domain, which was already purchased by me previously.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-dragon · Staff · Jan 29, 2024 at 4:03 pm
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    Hey there,

    To sign in to the previous site, you will need to reach out to Builderall directly as they are a .org self-hosting service. This means we have no access to the server or your site. You can learn more about the difference between WordPress.org and WordPress.com here.

    To transfer your domain name, you will need to sign in with your domain registrar. It looks like the domain is registered with publicdomainregistry.com, though it may have been registered through Builderall. Once you have access to the domain itself, we have a great help document here to assist with the transfer process:

    WP
    Domains » Transfer a Domain to WordPress.com
    in WordPress.com Support
    6 min read
    Already own a domain name? Follow the steps in this guide to transfer the domain to WordPress.com and use it with your site.

    Video Overview

    Before You Get Started

    Domain transfers typically take 5-7 days. If you want to use your domain more quickly, connect your domain first, then initiate the transfer.

    Never cancel your domain during a transfer. Your current provider will remo

    In this case, I would start by reaching out to Builderall to see if you can access your site, and how to access your domain. Then, you can proceed with transferring your address and your site content if you wish to do so!

    Hope this helps, and let me know if you have any additional questions.

  • The topic ‘Moving my placid adventurer domain’ is closed to new replies.

Tags

  • account
  • Domain
  • payment
  • wpcomhelp
  • wpcompremium

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from tamsynbeckwith

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