moving site

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  mcpreporter · Member · Jun 30, 2020 at 10:18 pm

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  I CURRENTLY HAVE A WEBSITE THAT IS 12 YEARS OLD. MY WEBMASTER IS HAVING MEDICAL ISSUES AND NEED SOMEONE ELSE I WAS TOLD TO CHECK INTO WORDPRESS.COM SITE IS 90GB CURRENTLY WITH SEVERAL THOUSAND VIEWERS. THE THEME I AM USING HASNT BEEN UPDATED IN OVER A YEAR SO THINK THAT COULD CAUSE ISSUES . I NEED A SITE THAT HAS THE SPEED AND HAS SUPPORT AS IF IT GOES DOWN CAN GET IT UP AND GOING QUICKLY. HOW DO I TALK TO A LIVE BODY. I LOOKED AT THE PLANS BUT IT SEEMS TO WANT ME TO CREATED A NEW DOMAIN OR SOMETHING ABOUT MAPPING MINE . I JUST NEED A LOT OF ANSWERS AND A COST

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  supernovia · Staff · Jul 1, 2020 at 3:16 am

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  Hi @mcpreporter, we aren’t in a call centers, but we’re live bodies who are happy to help. Could you send a link to the site?

  Also, do you need to keep using that theme?

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  mcpreporter · Member · Jul 1, 2020 at 7:10 am

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  Home

  i would like to use the same theme
  in addition i need a gallery that works, using multiple photos with captions under them

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  mcpreporter · Member · Jul 1, 2020 at 7:10 am

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  Home

  i would like to use the same theme
  in addition i need a gallery that works, using multiple photos with captions under them

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  staff-mckluskey · Staff · Jul 1, 2020 at 10:57 am

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  To bring in your custom theme, you would need plan Business. That plan will also allow you to install plugins if you need any additional features.
  You will have up to 200GB of storage for your media files plus the possibility to restore your site to the last backup.

  Here you can read more about it:
  https://wordpress.com/support/business-plan/

  As for your domain, if you have a custom domain registered elsewhere and you purchased one of our paid plans, you can use that domain as your primary address for your WordPress.com site.

  You can either map it – your domain will stay with the current registrar and you’ll need to go to their site to manage anything domain related.

  Or you can transfer the domain to WordPress.com and we’ll be your new registrar. This way you’ll manage everything from one place and you’ll be able to reach support with any domain related-issues :)

  Here you can find more information: https://wordpress.com/support/domain-mapping-vs-domain-transfer/

  You are also welcome to keep the free .wordpress.com subdomain for as long as you wish and only bring over your custom address once your new site is ready to be launched.