Moving Stats from wordpress to New host.

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  oliviaaimes · Member · Oct 2, 2014 at 5:26 pm

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  Hi there,
  I’m currently in the process of moving my blog over to hostgator and it should be complete in the next 48 to 72 hours. I was told that someone on this forum could possible help me with the process of moving my subscribers and stats over.

  I would appreciate some help on the matter.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 2, 2014 at 5:28 pm

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  Provided you have installed and activated the Jetpack plugin on your new site Staff can move your stats for you. I tagged this thread for Staff to do that. Please subscribe to it so you are notified when they respond.

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  timethief · Member · Oct 2, 2014 at 5:29 pm

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  Moving your subscribers is done by following this guide http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/#wordpress-com-to-self-hosted-site

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  oliviaaimes · Member · Oct 2, 2014 at 5:42 pm

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  Ok thank you. It’ll take 2-3 days for the new site to be active. I’ll activate the jetpack once that is done and I will leave a response for the staff to move my stats here on this thread. Thanks.

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  timethief · Member · Oct 2, 2014 at 5:46 pm

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  You’re welcome and best wishes with your move.

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  oliviaaimes · Member · Oct 4, 2014 at 5:15 pm

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  HI there, I transferred my site and I have activated jetpack. I was hoping someone can do the stats transfer for me now. Thanks.

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  timethief · Member · Oct 4, 2014 at 5:31 pm

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  Hi again,
  I tagged this thread for Staff to do that. Please subscribe to it so you are notified when they respond.

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  oliviaaimes · Member · Oct 5, 2014 at 6:33 am

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  It’s been a while since I started this thread, should I just start a new one because there hasn’t been a response yet? I’m on a deadline to get everything up and running.

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  oliviaaimes · Member · Oct 6, 2014 at 4:52 pm

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  Is there any other way to contact wordpress.com, like a phone number because no one is replying to this forum and I need my stats moved.

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  timethief · Member · Oct 6, 2014 at 4:54 pm

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  There is no such thing as line jumping here. Everyone is on some type of deadline and Staff have a backlog.

  Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.

  How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.

  Please don’t bump your thread by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.

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  timethief · Member · Oct 6, 2014 at 4:54 pm

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  P.S. There is no phone support.

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  jeremeylduvall · Member · Oct 8, 2014 at 12:11 am

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  Hi @oliviaaimes,

  It looks like Sam was already able to help you out here:

  https://en.forums.wordpress.com/private-support/ive-been-trying-to-contact-staff-to-move-my-stats-to-me-new-site?replies=6

  I apologize for the delay!