moving subscribers

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  katertje · Member · Dec 30, 2020 at 1:46 pm

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  last week we arranged our site from http://www.dijkenplein.wordpress.com to dijkenplein.nl because it was to confusing for our subscribers. as doing thiis we lost a lot of subscribers from 280 to 20 now. how can we reach our public again and move them to the ‘new site’

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  kokkieh · Staff · Dec 31, 2020 at 7:58 am

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  Hi there,

  You didn’t lose any subscribers. Your subscribers signed up to follow the WordPress.com site at https://dijkenplein.wordpress.com/ are still signed up to follow that site, though that site has since been deleted.

  Your new Jetpack-connected site at https://dijkenplein.nl/ is a completely different site, and moving your content to that new site wouldn’t also have moved your subscribers.

  We can move the subscribers for you, but https://dijkenplein.wordpress.com/ belonged to a different WordPress.com username, and we’ll need confirmation from that other account before we can move the subscribers.

  Please log in as that other username, or if the account belongs to someone else, ask them to comment here to confirm.