moving to another domain address

• 

  altissimus · Member · Mar 31, 2023 at 12:21 pm

  • Copy link
  • Add topic to favorites

  I have recently puchased from you eynshamgardenclub.uk, but I can’t access it. how do i do this? I am VERY new to all this, so please help!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Mar 31, 2023 at 2:32 pm

  • Copy link

  Hi there!

  While you can purchase a domain without a plan, to have your domain be your primary domain, you need a paid plan. Otherwise, your domain will redirect to your free *.wordpress.com URL.

  Since each yearly plan offers a free domain registration for the first year, if you decide to upgrade to a yearly plan we can refund you the cost of the domain since it would have been free had you purchased it in the plan selection process. Just let us know!

  I hope that clarifies things! Let us know if you have any other questions.