Moving to HostGator- Updated DNS, Page Not Found Error

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  mrandmrshalloween · Member · Sep 18, 2017 at 9:04 pm

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  Hi guys!

  Hoping to get some help with my site. Here is some background:

  -Had a free WordPress.com site for 3 years
  -While using the free WordPress.com site, I paid the $13/year for Domain Mapping after purchasing the domain name through Namecheap.com (so the site was accessed from example.com instead of example.wordpress.com)
  -I purchased hosting through Hostgator and have migrated the site over
  -I’ve updated the DNS settings through my registrar (namecheap.com) and am waiting on propagation to complete.

  My Questions:
  -Is it typical to get Page Not Found error messages during DNS propagation?
  -Do I need to do anything on WordPress.com in regards to Domain Mapping (cancel it or redirect it)?

  If there’s any other tips or advice you have with this changeover, please let me know!

  Thank you in advance for all your help!

  The blog I need help with is: (visible only to logged in users)

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  mrandmrshalloween · Member · Sep 18, 2017 at 9:06 pm

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  I also am redirected to the wordpress.com version of the site and the wordpress.com (not .org) admin dashboard when attempting to visit the site.

  Thank you!

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  sstabrizi · Staff · Sep 18, 2017 at 9:15 pm

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  Hi @mrandmrshalloween,

  Thank you for the background details, that helped tremendously. As long as you have made the appropriate changes to your DNS settings at namecheap.com, and as long as you have migrated the site to HostGator as you suggested, the changeover should complete without any other action on your part.

  Yes, it is quite normal to see Page Not Found hours during propagation. You’ll need to wait at least 4 hours, but up to 24 to 72 hours for propagation to fully complete.

  At present, your homepage is still resolving to WordPress.com, but that should change in time. When making DNS changes, it really is just a waiting game. You can always try clearing your cache and cookies or opening the site in an incognito window in Chrome to make sure you are getting a fresh version of the site.

  Hope that helps. Best of luck.

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  mrandmrshalloween · Member · Sep 18, 2017 at 9:47 pm

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  Thank you so much @sstabrizi

  I’ve had so many issues along the way, so thank you so much for your reassurance! Just need to wait patiently now!

  Thank you again!

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  sstabrizi · Staff · Sep 18, 2017 at 9:51 pm

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  Anytime! I’m glad I could help. :)