Moving to Personal plan from another host

• 

  stralthy · Member · Jul 30, 2025 at 7:29 am

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  Hello! I already own a domain and a host with another site, but I would like to move my host to the personal plan of WordPress while keeping my domain. How can I do this without losing anything?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kaichicha · Member · Jul 30, 2025 at 8:39 am

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  Hi @stralthy,

  I’ve checked your account and can see that you’ve already initiated a domain transfer to your WordPress.com Personal plan. Domain transfers typically take 5–7 days to complete. Once the transfer is finalized, you can begin migrating your site.

  Please note that migrating a full WordPress site requires the ability to install plugins, which is only available on the Business plan. Since you’re currently on the Personal plan, you can upgrade by following the steps here:
  https://wordpress.com/support/manage-purchases/upgrade-your-plan/#upgrade-your-plan

  If you choose the Business plan, we can also handle the migration for you. Simply fill out this form to request a site migration:
  https://wordpress.com/setup/hosted-site-migration?ref=support-page-import-an-entire-wordpress-site

  For more information on migrating your website to WordPress.com, you can refer to this support guide:
  https://wordpress.com/support/import/import-an-entire-wordpress-site/
  
  Lastly, since you’re on a paid plan, we encourage you to reach out to us through the private support channel rather than the public forums. Paid plan customers receive priority 24/7 support from our Happiness Engineers.

  Let me know if you have any other questions or need further assistance.