Moving to self-hosting and wanting to cancel my upgrade

• 

  rajitam · Member · Jul 30, 2012 at 5:48 pm

  • Copy link
  • Add topic to favorites

  Hi, I bought Bundle Upgrade a couple of weeks back. Started developing a website but felt limited so I am moving to self hosting on Bluehost. I did not register domain name as yet. Question – can I get full refund? And when should I cancel my upgrade – I guess after I have moved all my files to another server, right? Sorry if this is an obvious question. Need to confirm. thanks!
  Blog url: http://riversandbeyond.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  kardotim · Member · Jul 30, 2012 at 9:40 pm

  • Copy link

  I canceled and refunded your upgrade as requested.

  This guide will step you through the process of moving your blog to a WordPress.org instance.

  As we only support blogs hosted here at WordPress.com, all issues with the new blog–including the importing of the file–must be taken to the WordPress.org support community.

  If you’d like assistance moving your WordPress.com blog to WordPress.org, we have a service called Guided Transfer that does all the work for you.

• 

  rajitam · Member · Jul 30, 2012 at 10:02 pm

  • Copy link

  Excuse me but I did not ask to cancel my upgrade as yet! Please read the question again. I am still exploring other server options and just needed your inputs. Not any action. Please restore my blog for now.

  Thanks!

• 

  rajitam · Member · Jul 30, 2012 at 10:17 pm

  • Copy link

  I hope my CSS is recoverable. Please restore it

• 

  kardotim · Member · Jul 31, 2012 at 9:48 am

  • Copy link

  My apologies for the confusion. You can re-purchase the bundle upgrade (which includes the Custom Design/CSS upgrade) on this page.

  Feel free to contact us if you have any other questions.

• 

  rajitam · Member · Jul 31, 2012 at 10:46 am

  • Copy link

  Can you restore my CSS?? That was several hours of work for me! Please let me know if you have a backup of my CSS and can restore it?

• 

  kardotim · Member · Jul 31, 2012 at 2:00 pm

  • Copy link

  I see that you’ve repurchased the upgrade on your idrf2.wordpress.com blog. Is that what you wanted? The CSS of that blog can be found at this page.