mrkcoker

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  mrkwakucoker · Member · Mar 23, 2016 at 2:27 pm

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  Can I please request above account two way log in to be reset so I can log in with the username: mrkcoker and password.

  I do not have access to me mobile 07467076498, and other details like url and key to do the recovery of account.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 23, 2016 at 7:29 pm

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  You will have to use Account Recovery in this case https://en.support.wordpress.com/account-recovery/

  If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access then you have reached a dead end.

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  timethief · Member · Mar 23, 2016 at 7:31 pm

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  Have you tried: Disabling Two Step Authentication?

  Enable Two-Step Authentication

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  mrkwakucoker · Member · Mar 23, 2016 at 7:47 pm

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  I do not have any of the proof ownership at hand so I need the engineers to disable that at their end

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  mrkwakucoker · Member · Mar 23, 2016 at 7:50 pm

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  How do you contact them as I do not have the account recovery only username and password

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  timethief · Member · Mar 23, 2016 at 7:50 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mrkwakucoker · Member · Mar 23, 2016 at 7:54 pm

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  Should I wait here for the staff support

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  mrkwakucoker · Member · Mar 23, 2016 at 7:54 pm

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  do I need to post it again add modlook to the tag

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  timethief · Member · Mar 23, 2016 at 7:56 pm

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  You subscribe like I explained above and then wait patiently for Staff to work their way forward through all the threads dated previous to this one and tagged for their attention.

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  mrkwakucoker · Member · Mar 23, 2016 at 7:59 pm

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  Thank you

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  timethief · Member · Mar 23, 2016 at 8:01 pm

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  You’re welcome. There is a backlog so I recommend that you get on with your life as you will get an email notification when Staff respond here.

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  staff-ozmodiar · Staff · Mar 26, 2016 at 3:49 am

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  I am sending you an email to the address associated with your WordPress.com account. Please let me know if you do not receive it.

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  mrkwakucoker · Member · Mar 26, 2016 at 4:01 am

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  have you kindly send the e-mail as I have not receive it

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  mrkwakucoker · Member · Mar 26, 2016 at 9:01 am

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  I have reply to your email was expecting an update

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  mrkwakucoker · Member · Mar 26, 2016 at 9:02 am

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  I have reply to your email was expecting an update

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  mrkwakucoker · Member · Mar 26, 2016 at 9:37 am

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  This is quite simple rather I do not understand why you are making this complicated > how long is it going to take to remove the two way system to gain access to account > are we going to continue with endless email rootjosh back and forth