MSI FTP protocal support

  • Unknown's avatar

    Need MSI file upload and download. Auto launch is optional but highly desired. Is there a plugin or applet? SoftGlue is a new software tools and virtual network company & MSI FTP is a requirement to launch the business. Softglue has applications it wants to offer over the internet.

    regards,

    Mark

    Owner of Softglue
    (email visible only to moderators and staff)

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    That’s something you need to talk with your hosting provider about. Judging from your site’s address, your host is Bluehost.

    Please note that the forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

  • Unknown's avatar

    I am looking for a new provider. Current provider does not support MSI FTF with wordpress software. As you know the Add Mime Types plugin supports MSI file types through defining a new msi file type. If WordPress hosting supports MSI FTP from its servers & I choose wordpress web hosting, I will need only basic WordPress IT form of configuring my business site to work with MSI FTP.

    MSI FTP is an absolute requirement for my business, its a software tools & virtual network business. The MSI files are complete applications written by me to help launch the business as 30 day trials.

    regards,

    Mark

  • Unknown's avatar

    Forgot, Does wordpress hosting support, MSI FTP as a host & will I be able to configure my web site to upload and launch MSI files as a business site and is it a standard plug if it does not support WP Add Mime Types?

    If it does then I will try wordpress hosting on a month by month basis to see if worpress works for my company, SoftGlue.

    This is a new WordPress domain & web hosting business question. Not a tech help question, so please reply with a yes / no.

    regards,

    Mark

  • Hello Mark,

    Forgot, Does wordpress hosting support, MSI FTP as a host & will I be able to configure my web site to upload and launch MSI files as a business site and is it a standard plug if it does not support WP Add Mime Types?

    It depends on how these are being uploaded and to where. It’s possible to access the site via SFTP as detailed here: https://wordpress.com/support/sftp/

    You’re more than welcome to experiment with the business plan to see if it’s something viable.

    Please see the refund policy here: https://wordpress.com/support/manage-purchases/#refund-policy

  • Unknown's avatar

    Thanks. One last question before deciding. Its one of the main reasons why I am here. As you know my web, is on the WordPress temporary domain. If I sign the web hosting and and domain hosting contracts, will WordPress automatically point to my temp domain like my other provider did & re-enable all my plugins after I sign up for the services and login. It will just be WordPress in the upper left corner like my other provider was and pointing to my domain http://www.softglue.net?

    Also, if I do need some paid chat web hosting consulting, how much is it. I prefer the type, I do the work through the chat to illuminate any communication errors by me and by my provider. I might down the road and possibly here to configure my web site for MSI FTP / SFTP. don’t need SFTP. Just https login like its configured with the members plugin. It has the basic SSL certificate because of it.

    This is the second main business issue for my finding a home for my web sit.

    please reply.

    regards,

    Mark

  • Unknown's avatar

    Circling back, can you explain your “MSI FTP” requirement and what “Auto launch” involves?

    What little information I can find via a Google search is that an MSI file is an installer package file format used by Windows. Are you intending to upload these types of files and use them on your site? The more information you can provide, the better able we’ll be able to advise on that question.

    If I sign the web hosting and and domain hosting contracts, will WordPress automatically point to my temp domain like my other provider did & re-enable all my plugins after I sign up for the services and login.

    You need a Business plan or above to use plugins on your site. We also don’t migrate your old site to your new one here – that’s something you’ll need to do yourself. With a Business plan, you would have access to the Migration Tool that’s noted on our transfer to WordPress.com page.

    Also, if I do need some paid chat web hosting consulting, how much is it.

    A yearly Business subscription would include live chat access – you can’t purchase that separately or access it on a monthly subscription. Live chat support is more than happy to answer questions related to WordPress.com and occasionally dispense some advice or suggestions for your site. However, there are things that fall outside of what they can help with, including but not limited to:

    – Help with third-party applications not related to WordPress.com.

    – Logging into non-WordPress.com customer accounts, such as domain registrars, to make changes or view settings directly.

    – Sites running WordPress software but not hosted at WordPress.com

    – Writing, editing, or otherwise creating content like text and images (but we will show you how to do this yourself!)

    – Writing and editing code other than HTML and CSS (such as PHP or Javascript.)

    Therefore, if you need help with those types of questions, you would need to locate and hire your own consultant or developer for that support.

  • Unknown's avatar

    Yes of course need / want auto-launch, as WordPress might have on its own web site. Just need simple https SSL security which my web site has with the installed membership plugin. I have restricted pages including downloading applications unless you are logged in. Nothing fancy. Don’t need SFTP high security at this time.

    Yes, I want to upload to attach to a file download / media FTP & auto launch when that file is downloaded by SoftGlue logged in guest. The web site is complete with the exception of upload / download MSI configuration & a web host.

    All knows what a MSI installation / exe installation files are. We all use them including my help to download & you are IT.

    Again its a simple question, does WordPress support MSI FTP on its servers yes or no for me to choose WordPress as my web site & domain host? I made the assumption that my previous web host did & I was wrong. Can’t launch my business without it; and can’t chose WordPress unless it tells me in writing here, that it does, with the WP Add Mime Types plugin that I installed as WordPress documentation says or something else / better.

    Add WP Add Mime Types file MSI type Instructions:
    View at Medium.com

    regards,

    Mark
    Owner of SoftGlue, A Software Tools Company

  • OK. I think the medium article you shared shed some light on this.

    You’re not trying to run the MSI files on our servers, only upload them so that users can download them, right?

    You can, with a Business Plan or higher, use an FTP client to upload .msi files. If you’ll be uploading through an FTP client, rather than via the WordPress Media Library, you won’t have trouble with this.

    If you’ll be uploading to the WordPress Media Library (I wouldn’t recommend this for an executable file) you would need to make an allowance for that file type. Personally, if I were running the project, I would leave the WordPress security protocols in place and upload directly with FTP.

    Does that help?

  • Unknown's avatar

    True. Auto launch from a server is highly desirable, but not a requirement. Thank you, Supernovia. You told me what I need to know. I would prefer the ftp client. I don’t need SFTP at this time. Just normal https like I have set up. There is a semantics problem too. I am assuming that the FTP client is a plugin and I set that object for each download link; like anything else. Not each client / guest computer, which is not possible or desirable? If this is true, sounds great & I will sign up and try. My web site is 99% complete, minus some updates reflecting the msi solution instead of an install link I created & I need to add my licensing agreement. That’s it & I am on line. You are right, the media library is not a good idea. Windows 10 recognizes that download as malware with the don’t run blue screen. Even though you can run it anyway. This way would only work if I could auto launch from a server, but then there is no security. Not desirable.

    I will use the ftp client if its my assumption above; a plugin or a standard app part of the business plan web site for 25 per month.

    regards,

    Mark

  • Hi Mark,

    There is a semantics problem too. I am assuming that the FTP client is a plugin and I set that object for each download link; like anything else. Not each client / guest computer, which is not possible or desirable?

    Your site visitors will not be adding their own .msi files to your website, correct? Typically your company will be adding the files, and the site users will be clicking a link on your site to download them to their own computers. If that’s the case here, they won’t need an FTP client, because they won’t be using FTP. They’ll be using their favorite HTTP client instead: their internet browser.

    And since your company would be the ones adding files to the server, you’d be the ones using FTP. Usually you would install a program on your computer to browse / upload / replace / delete files, or use a command prompt. And you can then put the file in place on your server, then link to that from your site so users can download it over http(s).

    But if you do indeed need all of your site visitors to be able to upload executable files, that could present a significant security risk. Let us know and we’ll check in with our systems team to confirm.

    Also, to be clear, we do use SFTP here just for security reasons, but most FTP clients handle SFTP with grace.

  • Unknown's avatar

    No user is an employee. All logged in users / guest have msi download privileges. I only upload any new files of many kind. Yes its a semantic. Its an HTTP client transfer of course. Its a common regular download by anyone including you if you were a visitor wanting to download. HTTP uses an ftp protocol of its own. I just want to be able to upload to post and have my logged in guest download and install the msi like you would if you were visiting some site in which you wanted to install an app from the internet. So yes to your statement:

    “Typically your company will be adding the files, and the site users will be clicking a link on your site to download them to their own computers.” This is what I need and want.

    Again, there is no guest / employee / other users with posting privileges. Only me.

    So the question remains, does WordPress support msi HTTP client file transfer protocol for upload by me and download by all guest?

    Yes. I try WordPress as a host. No I don’t.

    regards,

    Mark

  • Unknown's avatar

    Hi there!

    So the question remains, does WordPress support msi HTTP client file transfer protocol for upload by me and download by all guest?

    I see that @supernovia answered this question above:

    You can, with a Business Plan or higher, use an FTP client to upload .msi files. If you’ll be uploading through an FTP client, rather than via the WordPress Media Library, you won’t have trouble with this.

    If you’ll be uploading to the WordPress Media Library (I wouldn’t recommend this for an executable file) you would need to make an allowance for that file type. Personally, if I were running the project, I would leave the WordPress security protocols in place and upload directly with FTP.

    Did you have any further questions about this?

  • Unknown's avatar

    You, did answer the question & told me what I wanted to here, but the confusion / assumption remained users were going to upload as an ftp client. No only me. So I am the only one needing an ftp client. That’s good. Besides all uploads are done through the wordpress web site database app & I am the only one until employees are hired that will have access to that; and that wont happen until I get funding. That’s the purpose of the web site, too promote the company & use its promotion data like comments feed back to get that funding.

    The question still remains, do the guest (down loaders) need a ftp client to download?

    If the answer is no they don’t. They download through the normal HTTP client as we all do downloading apps from web sites, then I’ll use it and sign up for the business license. No I wont if I can’t get the media to work with the WP Add Mime Types setting a msi file type.

    It basically dose, but I get that windows 10 defender don’t run screen as a msi file type during client installation. I’ll try other file types that are secure like the https. You can correct me if I am wrong.

    Also as you know, an installation file of any kind has to be uploaded as https for fundamental OS security reasons. Windows 10 defender issues the Don’t Run blue screen security app warning you not to if installation download is not basic SSL secure as an https link. So, uploading msi files as an ftp client will upload them as https instead of the normal media fttp, right?

    I hope this is the last chain. I need to go live, but wont commit company money to any web host until business IT is answered. Now, because I assumed my last provider supported installation files. But they don’t & I am out a lot of money for changing host, This not consulting. Its decision making for the business based on technical capabilities & support information received form a prospective company supplier, WordPress. So please answer the questions above to gain that new web host business from a new software tools company.

    regards,

    Mark

  • Unknown's avatar

    The question still remains, do the guest (down loaders) need a ftp client to download?

    No, if you provide a direct link to the file.

    Our yearly plan has a 14 day refund window, so you can be refunded in full if doesn’t work as expected and you can get your site set up here before switching your domain over.

    When you sign up for a new Business site and install a plugin, we give you a free subdomain (*.wpstaging.com) that you can use to start building your new site.

    Here’s a guide that will help you migrate your site to WordPress.com:

    https://transferto.wordpress.com/

    Also note that you get access to priority email support and if you choose a yearly subscription, you also get 24/7 live chat support here:

    https://wordpress.com/help/contact

    I hope that clarifies things!

  • Unknown's avatar

    Great. what kind of direct link? It has to be a secure link for installation files of any kind including msi files. If I can define it as a https direct link it will work. As you know installations have to be in some sort of SSL container such as https client in order not to generate the defender don’t run blue screen warning you when you load them into memory, such as if I use the WP Add Mime Types & upload to the media libuary then attach an ftp link to a web page object. I can create the type & I can upload to the media library, but that’s http & calling it with a web page object generates that error on the downloaded client when run.

    I am assuming that I can only load & configure the ftp client plugin for my user Id once I purchase the business plan. That’s fair, if true.

    Thanks. We are almost there. Its a mater if the ftp client, me as uploading client, will allow me to attach msi files as secure files so they don’t generate the windows security error when run. I you answer this question yes or no I can make my decision.

    Thanks for the migration info.

    regards,

    Mark

  • Hi Mark, got it: your users won’t be using FTP. You certainly can upload an msi file to a public folder.

    Its a mater if the ftp client, me as uploading client, will allow me to attach msi files as secure files so they don’t generate the windows security error when run.

    Let’s consider the FTP question a closed issue at this point, as it’s unrelated to whether users will get a warning about running executable files.

    WordPress cannot control individual computer’s security settings. I can’t promise that error would go away. But, if it just requires https as a download option, yes, you can use https for the download links.

  • Hi there,

    Its a mater if the ftp client, me as uploading client, will allow me to attach msi files as secure files so they don’t generate the windows security error when run

    We don’t have enough familiarity with MSI and Windows security errors to be able to answer definitively here. You are welcome to try uploading those files via FTP and testing them out. You can refund if it can’t be made to work, but I think trying it out may be the only way to know for sure.

    Our refund policy (at the time I write this) is 7 days for monthly plan purchases, 14 days for the annual plan option. More info here: https://wordpress.com/support/refunds/

    Hope that helps. Please let us know if you have any more questions.

  • Unknown's avatar

    That’s an honest respected response. The mater is considered closed. I’ll make a decision.

    I’ll answer two birds with one stone and close this out.

    WordPress – “WordPress cannot control individual computer’s security settings. I can’t promise that error would go away. But, if it just requires https as a download option, yes, you can use https for the download links.”

    Yes, I know but I am assuming the links have to be uploaded as https & they are not through the media library from my knowledge of WordPress web site developer now and I don’t know how I can contain them to run as https with the object plugins available. This is not for here.

    The chat is considered closed. It does not require a response. I do thank you for sticking with the chat and answering my business technology questions.

    Thanks & Regards,

    Mark
    Owner of SoftGlue, software tools & virtual network services company

  • The topic ‘MSI FTP protocal support’ is closed to new replies.