Muffin Builder Not Updating Page Content

  • Unknown's avatar
    robynharvey18 · Member ·

    Good morning,

    Here are the steps I’m taking and the issues that are occurring.

    1) Go to a page, click edit on any page.
    2) While on edit page I go to Muffin Builder section and click edit on any content section
    3) After editing the content I’ll click ‘save changes’
    4) Changes will save if I go back and check by clicking edit again
    5) Then I click ‘update’ on the WP page that I’m editing
    6) The page will try to update, I’ll get a notification in the bottom left saying it updated but the page never updates. The update button will say ‘Updating…” but will never change. All the Muffin Group sections are all now frozen and unable to be edited. If I refresh the page the content was never updated.

    WordPress 5.3.2 running Betheme. All active plugins are up to date.

    I’ve tried to get support from Muffin Builder but my support period expired.

    Please Help!

  • staff-doublebassd · Staff ·

    Hi there,

    What is your site URL? Based on what you are describing, and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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