Multilingual Webseite and Theme Change

  • Unknown's avatar
    swissglobalcertcom · Member ·

    Hi
    I recently changed the theme on our website. We changed it from “Educational Business” to “Stow”. Our website is multilingual and we offer 3 languages. After the theme change, the english and french version of our website did not change to the new theme. It has still the old one.

    Could you help me please in how I can change all languages on our website to the new “Stow”-theme?

    Thank you very much!

  • staff-totoro · Staff ·

    Hi there,

    The mulitlingual functionality of your site is controlled by a 3rd party theme you uploaded to your site. Polylang is designed to “work with WordPress” but was created by a company that we are not connected with.

    As a result we are not familiar with your plugin settings that control what languages use what appearance. The good news is that the folks that created the Polylang plugin do offer support for questions like this. You can ask their staff to assist you here: https://wordpress.org/support/plugin/polylang/

    Hope this helps point you in the right direction!

  • staff-totoro · Staff ·

    Hi again,

    I forgot to mention that this is the support forum for our free sites, but your eCommerce Yearly Plan upgrade includes priority live chat support that you can access 24 hours a day (except major holidays)

    With this in mind you are encouraged to reach out to us here, and we can take a closer look at your issue in realtime. No need to wait for a reply in the forums: https://wordpress.com/help/contact

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