Multiple accounts?

• 

  fullofchoas · Member · May 6, 2022 at 6:47 pm

  • Copy link
  • Add topic to favorites

  I am confused I think I have two active accounts because I remember paying something but I don’t know what account it is linked to it could be either this one or with the email address (email visible only to moderators and staff) not sure what you need to set up but please help :)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · May 6, 2022 at 7:14 pm

  • Copy link

  Hi, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you do have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com