Multiple Accounts and Charges

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  omnimediadesigner01 · Member · Jan 21, 2022 at 3:30 pm

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  I have had a WordPress site for a year but did nothing with it and was charged $72 last month. I would like to use the site I was charged for but it’s not connected to this account. I need help making sure there’s only one account and understanding how to access said account.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Jan 21, 2022 at 6:58 pm

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  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com