Multiple Accounts: Live site with no access!

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  hypnotiff · Member · May 27, 2019 at 2:59 am

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  How is my site still live?
  History: Original account was created by bro-in-law for me and hosted on his HostGator. I purchased a HostGator, created my own WordPress account and am trying to transfer site from old to new. Now, neither have a site loaded, yet my site is live. I am concerned that I created a third account inadvertently and now don’t know how to access. Please advise!

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  fstat · Staff · May 27, 2019 at 8:20 am

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  Hi there,

  Since your site is hosted by Hostgator, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us (WordPress.com). If you want to know more about the differences between WordPress.com and the open source WordPress.org software that your site is using you can read this article:

  WordPress.com vs. WordPress.org