Multiple accounts-need to consolidate

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  equityproperties · Member · Mar 26, 2023 at 4:46 pm

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  I have no way to access my NEW account: http://www.haus-realty.com. I need to consolidaTE ALL ACCOUNTS BECAUSE THE ONLY ACCOUNT THAT I CAN get access is via equity properties which is an OLD account from 2011.

  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  equityproperties · Member · Mar 26, 2023 at 6:09 pm

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  I started http://www.haus-realty.com, including the pro-version, extensions, etc. Now, all I have access to is equity properties.wordpress? I need help because I cannot find/log-in, to the NEW paid account. my emails are: jbruntjen@(email visible only to moderators and staff), (email visible only to moderators and staff), and need help…

  WP.com: Yes
  Correct account: Yes

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  equityproperties · Member · Mar 26, 2023 at 6:10 pm

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  The equity properties is an old-unpaid-account that I wanted to wrap into Haus-Realty.com which I purchased from you, please help!

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  equityproperties · Member · Mar 26, 2023 at 6:10 pm

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  Is there anyone that you can talkk too ?

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  aleone89 · Staff · Mar 30, 2023 at 1:34 pm

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  Hi there,

  Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

  To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

  Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

  You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

  As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!