multiple accounts trying to use same domain

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  quailranch · Member · Jan 20, 2015 at 5:25 am

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  I created two accounts quailranch and another quailranch136. quailranch136 had a website error – spinning wheel – so did not fully create and no longer allows me to sign up under it. Nevertheless, when I try and use the domain name quailranchwedding.com, it says it is not available, but it is not available because it was made under quailranch136. Please help.

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Jan 20, 2015 at 5:59 am

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  Actually it looks like it’s registered at Blogger.

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  shawnajroberts · Member · Jan 20, 2015 at 11:53 pm

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  Hi there!

  This domain has already been registered through another registrar.

  http://who.is/whois/quailranchwedding.com

  It is not associated with any WordPress.com site. If that’s your domain, you’ll need to log into your account at GoDaddy to make changes to it. If you’d like to map this domain to your WordPress.com site, you’ll need a Domain Mapping upgrade which you can purchase here by selecting “Map an Existing Domain”:

  https://wordpress.com/domains

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  quailranch · Member · Jan 21, 2015 at 2:40 am

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  What is domain mapping? It says quailranchwedding.com is available for purchase for our blog. What is that and how is it different for a website? Geez. I don’t know the difference.

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  shawnajroberts · Member · Jan 21, 2015 at 2:46 am

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  Domain mapping is the upgrade that lets you use the domain quailranchwedding.com instead of quailranchwedding.wordpress.com. You purchase this domain, and change your name servers, and then people will visit quailranchwedding.com to view your site.

  Does that clarify things?

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  quailranch · Member · Jan 21, 2015 at 5:07 am

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  How do I access quailranchwedding.wordpress.com that I thought I bought? I can change my name server but I can’t seem to access.

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  shawnajroberts · Member · Jan 21, 2015 at 3:25 pm

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  quailranchwedding.wordpress.com is available right here:

  https://quailranchwedding.wordpress.com/

  Did you mean quailranchwedding.com? I just checked the domain’s whois information and it doesn’t look like you’ve changed the name servers. Here’s GoDaddy’s guide for doing that:

  https://support.godaddy.com/help/article/12317/setting-custom-nameservers-for-domains-registered-with-us?locale=en

  You’ll want to change them to:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  Once you’ve completed that, you’ll need to purchase the Domain Mapping upgrade by selecting ‘Map an Existing Domain’ here:

  https://wordpress.com/domains

  Let me know how I can help!