Multiple blogs and one I can't find

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  frecklebox · Member · Feb 24, 2018 at 1:24 pm

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  I am not the best blog user.
  I can’t find or reset the login to one of my blogs.

  I have blog.stationeryhq.com which I can login to.I have https://frecklebox.wordpress.com/ which I can login to.

  Then I have blog.frecklebox.com which I cannot login to. Can you help?

  I am really trying to consolidate frecklebox.wordpress.com and blog.frecklebox.com all to blog.frecklebox.com

  Mark

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 25, 2018 at 1:08 pm

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  Hi Mark,

  I can’t find or reset the login to one of my blogs.

  blog.frecklebox.com is a WordPress.org site hosted by Digital Ocean, rather than WordPress.com:

  WordPress.com vs. WordPress.org

  If you haven’t done so already, please try resetting the password for your account on blog.frecklebox.com from the Lost Password page.

  The username and password for your account on blog.frecklebox.com are stored on Digital Ocean’s servers. We are only able to help with access to WordPress.com sites so please contact your host if you are unable to reset your password using the link above.

  I am really trying to consolidate frecklebox.wordpress.com and blog.frecklebox.com all to blog.frecklebox.com

  Would you like to export the content from frecklebox.wordpress.com and import it into blog.frecklebox.com?

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  marksthq · Member · Feb 26, 2018 at 8:08 pm

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  Thanks so much for the response.
  I have tried the reset links and they don’t work for me. Is there a separate URL for Digital Ocean’s servers.

  I do want to merge frecklebox.wordpress.com into blog.frecklebox.com

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  gemmacevans · Member · Feb 28, 2018 at 9:10 am

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  Hi Mark,

  Is there a separate URL for Digital Ocean’s servers.

  This is something you will to contact Digital Ocean about, they should be able to give you more information.

  I do want to merge frecklebox.wordpress.com into blog.frecklebox.com

  The content on frecklebox.wordpress.com can be exported with these steps:

  Export Your Website’s Content

  frecklebox.wordpress.com will need to remain active and public until the import has run successfully on blog.frecklebox.com, otherwise the process will not work correctly.

  The .xml file can be imported into blog.frecklebox.com once you are able to login again.

  Please let me know if you have any questions.

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  marksthq · Member · Feb 28, 2018 at 2:54 pm

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  We figured it out because of your support.

  The clue was the Digital Ocean server and we found this was managed by Flywheel.

  Thanks so much for your help.

  Mark

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  gemmacevans · Member · Feb 28, 2018 at 3:40 pm

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  Hi Mark,

  This is great news, glad I could help!