Multiple Domain Query
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Hi,
This query relates to multiple sites that show as being hosted by WordPress .com is whois lookup service:
http://www.christianmalford.wilts.sch.uk; http://www.walterpowell.wilts.sch.uk; http://www.seagry.wilts.sch.uk; https://cmpsdev.wordpress.com/I was recently been appointed as the Data and IT Manager for a group of 15 schools that make up the Diocese of Bristol Academies Trust (DBAT). As part of my role, I have been included on a project to centralise all the hosting, content, user account access – name, password, DNS entries, type A record etc. The issue with this is that some of the schools have no records of who registered the domain, account details. So I am in the situation where I need to identify the best way forward to enable me to reclaim the ownership of the associated information with you the domain registrar and enable me to make the necessary changes to point to our hosting provider.
To start the process, I have various documents that have been made available to me by the DBATs CEO, along with his letter of authority to support the listed Companies House forms:
1) Companies House – AP01 Appointment of a director
2) Companies House – Certificate of Incorporation
3) Companies House – AD01 Change of Registered Address
4) Companies House – NM01 Notice of Name Change by Resolution
5) Companies House – Home pageIf these are acceptable as proofs I will send them via Pcloud transfer. These are sensitive documents and I will not attach them to open protocol document service like email, as I’m sure you will appreciate that importance of these records, and me taking all reasonable steps to ensure that they aren’t intercepted in transit and protecting the Trusts integrity in the process. If you have an encrypted portal, I am happy to use that.
Please contact me with any queries, or for more information.
Looking forward to your help and support in resolving what is a time sensitive issue.
Best regards
Gavin
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
I doubt sch.uk domains would have been registered here at WordPress.com.
Walterpowel and Seagry show as being hosted by oakfordhosting to me.
Is https://cmpsdev.wordpress.com/ a free site? There may be difficulties in gaining ownership of that.
christianmalford.wilts.sch.uk has WordPress.com nameservers so if it has a paid plan then there will be some payment details somewhere to help recover access.
WordPress.com only accept certain proofs of ownership that they have records of so I don’t think Companies House docs would suffice.
https://wordpress.com/support/account-recovery/
This thread has been tagged to ask a member of staff to advise you further. -
Hi,
http://www.walterpowell.wilts.sch.uk; http://www.seagry.wilts.sch.uk;
I’m not seeing any record of these domains ever being registered through or hosted with WordPress.com.
The both seem to have their nameservers set to ns1.oakfordhosting.com and their registrar listed as:
Oakford Technology Ltd t/a Oakford Internet ServicesThis domain was once hosted with us (but was not registered here), but has not been for 3-4 years. It seems to still have its nameservers pointed to WordPress.com, but it’s registrar is listed as:
RM Education PLCThis is, of course, a WordPress.com site. The issue is, as you note, that the WordPress.com user account you are posting from is not the owner or admin of that site.
If you do not have access to the account that owns it, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryTake a look at all of that and let us know if anything is unclear or you have any further questions.
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