Multiple emails about failed payments

• 

  ryanslycecoalfiredpizzacom · Member · Nov 15, 2022 at 7:30 am

  • Copy link
  • Add topic to favorites

  We keep getting emails about a failed payment but the emails are different in all of them

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Nov 15, 2022 at 10:41 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  I don’t see any active transactions on this account. Are you able to tell me the email address these emails have originated from please?

• 

  ryanslycecoalfiredpizzacom · Member · Nov 15, 2022 at 3:08 pm

  • Copy link

  It’s showing that it is coming from my email address? (email visible only to moderators and staff)

• 

  aleone89 · Staff · Nov 15, 2022 at 3:59 pm

  • Copy link

  Hello there,

  Ok, so is slycecoalfiredpizza.com your website? And if yes, is this an ecommerce store?