Multiple pages redirecting to homepage + 404 on specific page
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I’m hoping someone can help me. I’m experiencing a strange and frustrating issue on my WordPress site:
- One specific page (
tester-board) returns a 404 error when viewed in incognito/logged-out mode. - Now, almost all other pages on my site are defaulting to the homepage – they redirect to the home page
I’ve tried following standard troubleshooting steps, but I’m stuck because my editing interface looks completely different from what most guides assume. I believe my theme or a plugin is using a custom page builder that overrides the default WordPress editor, and I cannot access the usual settings (author, visibility, template, Ultimate Member restrictions) from within this builder.📸 Screenshots Description
I’ve taken several screenshots to show exactly what I’m seeing:
- Pages List with Quick Edit
- Shows the page “Welcome To Your Dashboard 2.0” in the WordPress Pages list.
- Quick Edit is open, confirming:
- Author is set to me (Shumani Mamidzha).
- Slug is
welcome-to-your-dashboard. - Status is “Published”.
- No Ultimate Member options are visible in Quick Edit.
- What Opens When I Click “Edit”
- When I click the normal “Edit” link, I am taken to a custom page builder interface – not the standard WordPress editor.
- This interface shows:
- “Design Library” at the top.
- Sections like “Add a New Service” and “Your Current Services”.
- A shortcode displayed as plain text:
[stylist_services]. - Buttons at the bottom: “Finish Setup”, “Preview”, “Save”.
- There is no gear icon, no settings sidebar, and no way to access the usual page settings (author, visibility, template, Ultimate Member restrictions) from here.
- Admin Dashboard Overview
- Shows various admin notices:
- Forminator Pro Templates promotion.
- Forminator Contact Form 7 importer suggestion.
- Redirection setup reminder.
- “The layout required plugins are currently inactive: Elementor and Listeo Elementor.”
- Update notifications for several plugins (Autocomplete WooCommerce Orders, Contact Form 7, Elementor, WooCommerce).
- Shows various admin notices:
🔍 What I’ve Tried So Far
- ✅ Verified the page author is set to a valid user (me).
- ✅ Changed the page slug to something unique (
test-board-new). - ✅ Checked page visibility – it’s “Published” and “Public”.
- ✅ Attempted to switch page templates (where possible).
- ❌ Could not check Ultimate Member content restrictions – the options are not visible in Quick Edit or the custom builder.
- ❌ Could not access standard WordPress editor to adjust other settings.
❗ The Current Situation
- The
tester-boardpage still gives a 404. - Now, other pages on my site are also redirecting to the homepage or showing 404s.
- I suspect this might be related to:
- A permalink structure issue (maybe the .htaccess file is corrupted).
- A conflict with the custom page builder (possibly from my theme or a plugin like Listeo/Ultimate Member).
- Inactive required plugins (Elementor and Listeo Elementor are inactive – could this be breaking page routing?).
❓ What I Need Help With
- How can I access the standard WordPress editor for my pages so I can check all settings properly?
- Where are the Ultimate Member content restriction settings located if they are not in Quick Edit or the page editor?
- Could the inactive plugins (Elementor, Listeo Elementor) be causing pages to default to the homepage?
- How do I safely reset my permalinks or check my .htaccess file without breaking the site further?
- Is there a known conflict between Ultimate Member and the Listeo theme (or similar directory themes) that causes 404s?
🧩 System Details
- Active theme: Listeo]
- Active plugins: Ultimate Member, Forminator, [list others if known], plus the ones shown in screenshot
- Inactive but required plugins: Elementor, Listeo Elementor
- One specific page (
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The 404 errors and homepage redirects on your site are being caused by a critical break in your site’s “routing” because the Elementor and Listeo Elementor plugins are inactive. Since the Listeo theme uses these plugins to build and map its pages, deactivating them leaves WordPress unable to find the tester -board layout, triggering a 404 that your site then attempts to “fix” by redirecting to the homepage. To resolve this, you must first reactivate those plugins and then navigate to Settings Permalinks to click “Save Changes” twice, which resets your site’s internal URL structure. Furthermore, to access the standard WordPress editor and Ultimate Member restrictions, you must exit the custom Listeo dashboard by clicking “Edit” from the main Pages list and selecting “Back to WordPress Editor” or “Exit to Dashboard” within the builder; once back in the standard view, ensure Ultimate Member> Settings > Access is configured to allow restrictions on the “Pages” post type so the settings boX reappears.