Multiple server errors on wordpress.com site

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  indigenousjuniorguides · Member · Feb 19, 2018 at 6:32 am

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  I have recently set up my premium wordpress.com site, and have added a new domain.

  My problems started when I tried to upload a wordpress compatible theme that I purchased. I receive the error theme destination already exists unable to upload.

  I have only ever hosted on wordpress.com so I dont have a cpanel or access to FTP to fix this issue.

  Since I received that error message, I now receive the error message,
  500 Internal Server Error
  An error occurred while processing this request.
  whenever I try to open the wordpress admin area.

  I can also no longer log into wordpress.com with my password, and need to send email links everytime.

  Any help would be much appreciated.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 19, 2018 at 10:46 am

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  Hi there,

  In future, please contact live chat support via https://wordpress.com/help/contact for help with your Business Plan site. This support forum is for supporting free WordPress.com sites and are primarily staffed by volunteers who don’t have access to the tools needed to help you with your site.

  I see we’re already helping you with this issue via email, so I’m closing this thread to avoid duplication.