multiple URLs on my account
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I need to get multiple URL accounts integrated to my admin dashboard.
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I only show one site tied to the account you’re logged into right now:
mathewluce.wordpress.comCan you give us more information? Do you have other sites hosted at WordPress.com and you want them under a single account? Or do you have other sites not hosted at WordPress.com that you need help with? If you can provide the URLs in question, we’ll be better able to advise.
Thanks!
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the mathewluce.wordpress.com site was created in error while trying to find support solutions.
I have three URLs in wordpress all hosted by a creative web agency:cisternacoffeeco.com
@matluce
(email visible only to moderators and staff)beehiveglobalcollective.org
@mathewluce
(email visible only to moderators and staff)emberplatform.org
@mluce24
(email visible only to moderators and staff)all three are separate accounts. The problem is that all share the same contact email, so I am unable to set up payment for woocommerce (cisternacoffeeco.com) for shipping.
I dont want to set up a multisite, but I would like a way to access all three projects from one dashboard, as well as manage payments for each.
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To do that, just reconnect the three sites under the same WordPress.com account.
Disconnect Jetpack from WordPress.com at Jetpack > Dashboard > Site Connection > Manage Site Connection in your site’s Dashboard, then connect again when prompted to the desired account.
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is there an individual I can talk to on the phone? to walk through these steps. Additionally I need to delete the site mathewluce.wordpress.com. which was accidentally created while trying to find support for this issue
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We do not offer phone support, I’m afraid. We offer livechat and email support to purchasers of our paid plans:
https://wordpress.com/pricing/
So if you would benefit from a higher level of support than we can offer to free users, you might consider if those options would fit your site needs.
To delete a WordPress.com site simply follow these instructions:
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This is the most unhelpful customer support service I have ever had the displeasure of dealing with.
Absolute garbage. you didnt anwer my questions. I am still unable to do business with your products.
your response? “well, if you pay us more money, we will let you chat with an agent.’
pathetic
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is there an individual I can talk to on the phone? to walk through these steps.
We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/
Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.
To do what you’re looking to do, just follow these steps:
1. Visit https://cisternacoffeeco.com/wp-admin/admin.php?page=jetpack#/dashboard
2. Scroll down to the “Site connection” box.
3. Click “Manage site connection” and disconnect from the WordPress.com account that site is currently connected to.
4. You will be prompted to re-connect. Follow the steps it directs you through to connect to the desired WordPress.com account.
5. Repeat the previous 4 steps on your other 2 sites to connect them all to the same WordPress.com account.
Additionally I need to delete the site mathewluce.wordpress.com. which was accidentally created while trying to find support for this issue
To delete that site, please follow the steps at https://wordpress.com/support/delete-site/
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