MultiSite Settings menu with a unknown notification

  • Unknown's avatar
    fisciences · Member ·

    Hello,

    I have a red notification mark with number 1 into it for the menu Settings in my multi-site panel control that I can’t find what it is related to.

    Thank you

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out for assistance with your WordPress site. I understand you’re encountering an issue with a red notification mark in your multi-site panel control. While I’d love to help directly, it’s important to clarify that our support capabilities are somewhat limited in this case.

    Your site is hosted by a different provider and uses the free, open-source version of WordPress software. At WordPress.com, our support services are tailored to sites that are hosted on our managed hosting platform. This means we can only investigate and resolve issues on sites that we host directly. Since your site is hosted elsewhere, we don’t have access to your site’s server or files, which limits our ability to diagnose or fix the issue you’re experiencing.

    However, I can certainly provide some information about our managed hosting, which might be helpful for you in the future. Managed hosting at WordPress.com includes a range of benefits, such as automated backups, security, and expert WordPress support. You can learn more about it here: https://wordpress.com/hosting/

    If you’re considering switching to a more managed solution, we have an easy-to-use migration plugin that can help you move your site to our hosting. This could be a great option for you to enjoy the full range of support and services we offer. For more information on our migration plugin and how to use it, please visit:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    In the meantime, for the issue you’re currently facing, I recommend seeking assistance in the community support forums for the open-source version of WordPress. The users and experts there are well-versed in troubleshooting various issues with the platform, and they are in the best position to assist you with your multi-site control panel query. You can ask for help at https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful and leads you to a resolution for your current issue. If you have any more questions or need further assistance, feel free to reach out.

  • Unknown's avatar
    fisciences · Member ·

    OK, thank you!

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