Mumfordbooks.com

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  mike4ebooks · Member · Jun 24, 2023 at 10:52 am

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  My technician is trying to get my admin details to correct the error on my web site.
  The home page is showing, and is fixed in this position.

  A few weeks ago the web site went down, only showing the number 127.0.0.1 due to an add-on error, this seems to be fixed.
  Can your customer service help fixed this error, or can anyone send me a link on how to get this error repaired? Thanks.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 24, 2023 at 10:16 pm

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  Hi there,

  I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look.

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.