MX codes for email setup
-
Hi
The company I set up my domain through (Domain Central) said I need to update my MX codes as my emails haven’t been working. The website that has had problems is http://www.strategiccreativityatwork.com.au and I have also just set up an email address that links to my http://www.findingyoga.com.au blog.
The instruction from them was:
Now in order to fix the email issues for both your strategiccreativityatwork.com.au and findingyoga.com.au you will need to contact to WordPress.com as they are the web host for your domains. Please contact to WordPress.com and ask them to update the MX records as ‘mx.d1650225.bottle.com.au’ at there end. Once the DNS are propagated all the emails will be working fine.
Could you please let me know if this is the right instruction and offer some guidance on how I do this without breaking my website!
Many thanks,
RachaelThe blog I need help with is: (visible only to logged in users)
-
Howdy!
For your future reference, we have more about adding e-mail at Add Email. Since this is typically a one-time affair, I’ve gone ahead and added the entry for you.
On strategiccreativityatwork.com.au, you had both mx.d1650225.bottle.com.au and the Google MX records listed. With both sets, e-mail delivery would probably be spotty at best, so I removed the Google MX records.
With findingyoga, there was an extra MX record too that I removed. The one for Domain Central was different though, so I changed it out with mx.d1650225.bottle.com.au.
If you need anything else, please let me know. Cheers!
-
Great, thanks for this and for the Add Email information.
I have had the odd person say they couldn’t get through to me by email but it always worked on a test, so spotty is the right word!
I’ve been confused by the relationship between Domain Central (who I register the domain name and – I think – my email address with), WordPress (who host the site) and Google (where I receive my emails) so would appreciate checking my understanding so I can set things up in future.
Is this correct:
– I register a domain name with a domain name host who can also register an email name linked to that domain
– my web host (You) makes sure that the domain name has a place to direct people to (ie the website) when I give you an MX code.
– the web host can also forward emails to whichever mailbox I allocate. To do this you need an additional (?) MX code? Where would the email get sent if I didn’t do this? Would it go to the domain host?Finding Yoga emails now bounce back to me saying they were rejected. Trust this is normal and I should just wait the 72 hours for things to fall into place? (Yesterday test emails just disappeared into cyberspace).
Thanks heaps,
Rachael -
Sure thing—you’re close.
Your e-mail and your website both live on servers. Those servers have funky addresses like 127.0.0.1. A domain name is a reference somewhere to say that instead of telling people 127.0.0.1, you can tell them example.com and the reference will point to 127.0.0.1.
Your domain registrar, e-mail provider, and webhost could be three different entities/companies, or the same one, depending on what they offer and what you want.
To add a little complication. Your domain name simply references your nameserver—which is where your domain’s DNS records are at. DNS entries are what says “you’re looking for a website? Go here. You’re trying to deliver mail? Go here. You’re looking for this.example.com, go here. That.example.com? That’s over there”.
In your case, you bought the domain from a registrar with your nameservers pointed to WordPress.com. So, at WordPress.com, we have your DNS entries to say “Looking for a website? That’s at WordPress.com. E-mail? Go to Google (via the MX records).
The MX records have to exist for e-mail to work. In some cases, your e-mail server may be the same as your webhost. Even in that case, there still needs to be an MX records to say that. Without it, everyone will give up on sending you an e-mail. It’s akin to sending a letter in the mail without an address on it (or just having “Joe’s House”… it means something to you, but not to anyone trying to deliver it).
Clear as mud? :-)
What is the rejection notice from findingyoga saying? Copy and pasting it over is cool. We may need to change the mx records to something else if Domain Central was incorrect in their initial statement.
Cheers!
-
That’s awesome, thank you. The letter posting description is really great to give me a picture of what’s going on.
The rejection notice from Finding Yoga is:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain findingyoga.com.au by mx.d1650225.bottle.com.au. [202.174.85.129].Thanks!
The error that the other server returned was:
550 5.7.1 Unable to relay -
Hmm. Are you still seeing those errors? I wouldn’t expect either of those.
With your e-mail, are they both going to special Google Apps accounts (e.g. Your Google login is (email visible only to moderators and staff) ?) or is your @findingyoga.com.au address forwarding to a typical @gmail.com account ?
If the latter (or not going to Gmail at all), could you confirm with your e-mail provider the MX record entries?
Cheers!
-
Thank you. I wrote to them and they said the code is
10 smtp284s.cp.domaincentral.com.au
So I changed it.
Now I don’t get an error message, but I also don’t receive the email.
For the Finding Yoga email the only thing I have done is set up the forward through WordPress to redirect emails to to my gmail account.
The Strategic Creativity at Work email seems to be working and I remember setting up something in Google for that one.
Thanks!
-
Cool. So, we’ll set aside http://strategiccreativityatwork.com.au/ as resolved.
For Finding Yoga, if the MX record is right, checking out the e-mail options with Domain Central is the way to go. Since the MX records aren’t pointing to WordPress.com, any forwarding setup on our end wouldn’t work (since e-mails aren’t being directed to us to forward).
Cheers!
- The topic ‘MX codes for email setup’ is closed to new replies.
WordPress.com Forums 