MX record issue / Can’t login to WP endless loop

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  thespiritualtoolbox · Member · Mar 25, 2026 at 1:04 am

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  Hi, I need urgent assistance regaining access to my WordPress.com account associated with my domain witchsociety.com. I have been locked out for over 4 days and have already submitted a recovery request with transaction numbers to prove ownership with no response.

  I cannot receive login links or 2FA codes because my domain email is currently not receiving emails due to issue with MX record. This has created a loop where I cannot log in to fix the issue, and cannot fix the issue without logging in.

  I can verify ownership immediately through DNS, domain access, or billing details provided that already

  THIS IS ACTIVELY PREVENTING ME FROM MANAGING MY BUSINESS

  Please escalate this request.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Mar 25, 2026 at 6:16 am

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  instead ofcthe 2FA-codes you must use a backup codes you got whennyouvset up 2FA.

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  staff-jadezilla · Staff · Mar 26, 2026 at 6:10 pm

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  Hi there,

  It seems the issue was already resolved via mail.

  If you do run into any issues, don’t hesitate to reach out again!

  Kind regards,
  Jade