MX Records

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  chrisbrown102 · Member · Mar 28, 2013 at 3:57 pm

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  Dear WordPress,
  I’m having some issues with my 123-reg email address at the moment.
  Having spoken to the team there they have said I need to speak to you about changing my mx records to the following.

  mx1.123-reg.co.uk (priority 20)
  mx0.123-reg.co.uk (priority 10)

  Can you help?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Mar 28, 2013 at 4:17 pm

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  This is how to change the DNS records

  http://en.support.wordpress.com/domains/add-email/add-other-email/

  But the format is not correct in your example and MX records are not my strongest suit so I am reluctant to suggest something that might not work – so I will flag this for the staff to review your records

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  chrisbrown102 · Member · Mar 28, 2013 at 4:19 pm

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  Thanks Aux. I’ve followed the support but I’m not literate at all in wordpress so not sure about what I have to put in where (which gaps to fill)

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  chrisbrown102 · Member · Mar 28, 2013 at 4:19 pm

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  At the moment I have the below in the Custom DNS box

  MX 10 mx0.123-reg.co.uk.
  MX 20 mx1.123-reg.co.uk.

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  auxclass · Member · Mar 28, 2013 at 4:27 pm

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  The mx0 is the part I am not sure about – MX records are very format sensitive and there is not a one format fits all – different hosts have slightly different formats – what worked on my old host did not work here but in the end when the format was fixed my email worked – same info but a bit different format – I think something might go in place of the mx0 but not sure what

  MX 10 ????.123-reg.co.uk.
  I keep thinking something goes where the ??? are

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  chrisbrown102 · Member · Mar 28, 2013 at 4:29 pm

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  123-reg said mx0 and mx1 should go where the ???’s are.

  Annoying as they’ve reset my settings and now website is down..grrrr.

  Thanks for your help :)

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  auxclass · Member · Mar 28, 2013 at 4:36 pm

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  I found two answers that look like they came from 123 – indicating these are the correct format

  MX0.123-reg.co.uk.
MX1.123-reg.co.uk.

  https://en.forums.wordpress.com/topic/help-email-not-working-hosted-at-123-reg-mapped-to-wordpresscom?replies=2#post-1136506

  https://en.forums.wordpress.com/topic/pointed-my-123-reg-domain-to-wordpress-but-lost-email-how-to-fix?replies=3#post-1141808

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  chrisbrown102 · Member · Mar 28, 2013 at 4:37 pm

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  I shall pop those in – daft question, is that all I will need to insert? No other code or text?

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  chrisbrown102 · Member · Mar 28, 2013 at 4:38 pm

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  Have just tried those and it comes up with an error (which may mean previous ones are correct?)

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  auxclass · Member · Mar 28, 2013 at 4:40 pm

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  That should do it – not sure if there is a propagation issue with the records or not (time for changes to migrate across the internet)

  good luck