MX Records for Google Apps

  • Unknown's avatar
    hksf · Member ·

    I’ve exhausted every resource possible and I’ve read every forum that I could find. I love WP, but a charity should not have to go through so much trouble to set up an inbox. The problem always lead back to the verification process on Google Apps not being completed because the domain is hosted here at WP.

    I had to delete my already existing Google Apps account and then created a brand new one to work with my organization’s blog. I’m not sure if that will help anyone, but that’s what I had to do.

    @airodyssey Thanks for all of your help.

    WP you are awesome, but please do something about the Google Apps issue!

  • Unknown's avatar
    thesacredpath · Member ·

    I’ve tagged this thread for staff attention. Hopefully they will read it and respond and either update the documentation here, or fix the issue whatever that happens to be.

  • Unknown's avatar
    hypsistarian · Member ·

    Hey, I figured it out you guys… (the automatic google apps verification thingie in the wordpress panel does not work). You have enter this in the larger box at the top of the panel… TXT, not CNAME, and DO leave the string of code that google gives you intact.

    MX 5 ALT1.ASPMX.L.GOOGLE.COM.
    MX 5 ALT2.ASPMX.L.GOOGLE.COM.
    MX 1 ASPMX.L.GOOGLE.COM.
    MX 10 ASPMX2.GOOGLEMAIL.COM.
    MX 10 ASPMX3.GOOGLEMAIL.COM.
    TXT google-site-verification=blahblahblah00000etc
    TXT v=spf1 include:aspmx.googlemail.com ~all

  • Unknown's avatar
    gmmn · Member ·

    wow! this works.. thanks hypsistarian!

  • Unknown's avatar
    naokomc · Member ·

    @hksf

    It looks like your site verification is missing from the values entered in the DNS Editor.
    We just published a complete guide for Google Apps email setup:

    http://en.support.wordpress.com/domain-mapping/google-apps-email/

    Could you try following these steps, especially steps 7-10?

  • Unknown's avatar
    jr1271 · Member ·

    Thank you airodyssey for directing me here.

    @naokomc

    I have had the exact same issues mentioned in this string. And I am new to this, so did follow the steps in the link you provide above. What seems to be at issue is there is no option in Google to “change the CNAME” record – and the HTML file appears to not work because we’re uploading the verification code minus .html as the file provides. At least this is where I seem to be stuck. I’m not familiar with either code or these terms, mx, cname, etc. Everything else I’ve done following the WP help files has worked out fine. I’m verified through Google using Meta tags, but cannot get this part accomplished.

    I also used the code provided by hypsistarian and Google is still not verifying through the HTML verification. I’m completely at a loss.

    Please help.

  • Unknown's avatar
    jr1271 · Member ·

    I got it!!

    Using the following language in the DNS window:

    MX 5 ALT1.ASPMX.L.GOOGLE.COM.
    MX 5 ALT2.ASPMX.L.GOOGLE.COM.
    MX 1 ASPMX.L.GOOGLE.COM.
    MX 10 ASPMX2.GOOGLEMAIL.COM.
    MX 10 ASPMX3.GOOGLEMAIL.COM.
    TXT google-site-verification=blahblahblah00000etc
    TXT v=spf1 include:aspmx.googlemail.com ~all

    The TXT google-site-verification=(this number comes from the verification code line under “verify DNS” option in Google)

    You don’t do anything with the HTML or CNAME. This piece is completely missing from the WordPress tutorial page. At least as far as I could see.

    You also don’t “generate DNS records.” Just copy and past the code listed above, adding in your own google-verification-code generated by the DNS verification option in the Google verification window.

    Hope this helps. Wow. Thank you everyone for your input – all the little pieces finally came together through trial and error.

  • Unknown's avatar
    mindfulinternational · Member ·

    thanks jr1271, your input was the solution!

  • Unknown's avatar
    thedoisterboy · Member ·

    @jr1271 – You’re the man!

  • Unknown's avatar
    timethief · Member ·

    @jr1271
    Yay! Thanks for providing that fix. Bookmarking! :)

  • Unknown's avatar
    lostcattales · Member ·

    Thanks so much jr1271! For naokomc and the Automattic team your instructions are out-of-date; as is the Google Apps verification tool provided in the Domains admin page. Any chance you could update your guide and fix the tool so it generates the correct DNS records?

  • Unknown's avatar
    timethief · Member ·

    I have flagged this thread for you so it gets Staff attention.

  • Unknown's avatar
    coffeemanmatt · Member ·

    Hi all,

    Google has once again changed the domain name verification procedure, and we are currently in the process of getting our support documentation up to speed.

    In the mean time you can use the following workaround to verify your domain name with Google:

    – Go to the link below (replace DOMAIN_NAME.COM with your domain name):
    https://www.google.com/a/cpanel/DOMAIN_NAME.COM/VerifyOwnership

    – This will take you to your Google Apps sign in page – sign in to Google Apps
    – In the ‘Choose verification method’ drop-down menu, select ‘Change your CNAME record’
    – Copy the entire verification code that begins with ‘googleffffffff’
    – Sign into your WordPress.com account and go to Upgrades > Domains
    – Click on the ‘Edit DNS’ link next to your domain name
    – Paste your verification code in the ‘My verification code is’ text field
    – Click the ‘Generate DNS records’ button
    – This will fill the DNS records text area with the necessary records
    – Click the ‘Save DNS Records’ button
    – Go back to your Google Apps control panel (where you copied the verification code above)
    – Make sure you have selected the CNAME record option, and click the Verify button to complete the verification process

    Hope this helps some of you out.

  • Unknown's avatar
    clairebuchar · Member ·

    The problem is, there is no verification code that begins with ‘googleffffffff’. Try it yourself.

  • staff-blorbo · Staff ·

    We updated our documentation to reflect Google’s new verification method yesterday:

    http://en.support.wordpress.com/domain-mapping/google-apps-email/

    Please let us know if you run into any further trouble.

1 2
  • The topic ‘MX Records for Google Apps’ is closed to new replies.