MX records to point the domain

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  newlaborsite · Member · Apr 6, 2020 at 3:54 pm

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  Hello, I have transferred my WordPress.com site to Bluehost, but the email did not transfer properly. Bluehost told me to ask for ‘MX records to point the domain at their server.’ Can you please assist?

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  staff-mckluskey · Staff · Apr 7, 2020 at 9:30 am

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  Hi there!

  We do not offer email hosting so, your email was not hosted here, on WordPress.com. You will want to access your email dashboard and change the MX records directly there.

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  delightedsoulmag · Member · Apr 8, 2020 at 3:24 pm

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  I had the same issue but I’m with Domain.com. I updated my MX to match what they sent me. They said it would take 1-4 hours, but this was yesterday afternoon and I’m still not receiving emails.

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  staff-doublebassd · Staff · Apr 8, 2020 at 4:02 pm

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  @delightedsoulmag

  Have you reached back out to Domain.com to see if they can check into this for you?

  If you need further assistance, in order to keep threads on topic and prevent the OP from receiving email notifications, I wanted to see if you could create a new post?:

  https://en.forums.wordpress.com/?new=1

  Feel free to add the modlook tag to the thread so staff can respond immediately.

  Thanks!