My 24hr old account no longer exists?

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  asdfyuiblog · Member · Jul 11, 2017 at 9:05 pm

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  Yesterday I purchased a premium business site timothycrafts.org the site still exists, but I no longer have any access to it. My email is no longer recognized as being associated with this site, and when i try to fill out the account recovery form, it doesn’t recognize my activation code, or my purchase code that is currently pending with my bank. How can I either recover my account, or cancel my subscription, if I am not allowed any access to what I am paying for?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 11, 2017 at 9:11 pm

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  Provided you are logged in under the same username account that registered the site and purchased the upgrade to login go to https://timothycrafts.org/wp-admin

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Jul 11, 2017 at 9:12 pm

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  Additional information:

  There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.

  The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time. A confirmation email will be sent to that address.

  For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  If you cannot locate an activation or confirmation email check your email client spam filter please and if you use Gmail or a or G Suite account see here https://en.support.wordpress.com/email-notifications/gmail-issues/

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  asdfyuiblog · Member · Jul 11, 2017 at 9:21 pm

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  This is not the same username/account. I created this free account, simply for the reason that I have zero access to my actual account. I have the activation email I received yesterday, but the account recovery says it is invalid. Thank you for the other tips though. Will do what I can.

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  timethief · Member · Jul 11, 2017 at 9:23 pm

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  Please post the actual username account here.

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  asdfyuiblog · Member · Jul 11, 2017 at 9:38 pm

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  Just resolved. thank you.

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  supernovia · Staff · Jul 12, 2017 at 1:07 am

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  @asdfyuiblog glad you’ve got this resolved. Cheers :)