My 2FA is not working

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  ibrahim3dx · Member · Feb 2, 2022 at 8:20 am

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  My 2FA is not working, My phone is on and I’m not receiving any codes I think its a problem with my local service provider, I don’t have the back up codes and I need to access my account, Please help

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-mckluskey · Staff · Feb 2, 2022 at 1:10 pm

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  Hi there!

  You are currently logged in as ibrahim3dx, are you trying to access another WordPress.com account?

  If so, please reach out directly via passwordhelp@wordpress.com; just remember to use the same email address you use on the WordPress.com account you’re trying to access.
  Our Account Recovery team will get back to you from there.