My Account

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  shireentravels · Member · Jun 4, 2021 at 10:23 am

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  why wont my account delete ?

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  helper-heroponriki · Member · Jun 4, 2021 at 2:03 pm

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  Hi there:

  This is due to a chargeback that you initiated regarding a recent charge. Due to this, there’s an associated fee that’s due on your account that would need to be paid before you can close your account. You should see this banner on your account:

  Warning: One or more transactions linked to this site were refunded due to a contested charge. This may have happened because of a chargeback by the credit card holder or a PayPal investigation. Each contested charge carries a fine. To resolve the issue and re-enable posting, please pay for the chargeback fine.

  Therefore you would need to pay that £13.50 fine before you can close your account. You can process that payment here:

  https://wordpress.com/checkout/shireentravels.wordpress.com?order-review=true#step2

  I hope that clarifies things.