My Account

  • Unknown's avatar

    I need to contact someone about my account. I am unable to access the email address that I used to create my account, and I have forgotten the password to access the account. When I look for a number to call to receive account support, I am unable to find one. Can anyone give me some direction regarding how I can get in touch with a human being in order to access my account? thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Aloha teasle, If you have forgotten your password and do not have access to the email address you used, you can use the account recovery form:
    https://wordpress.com/wp-login.php?action=recovery

    On this form, you can provide certain pieces of information, under Proof of Ownership, to verify that you are the owner of the blog in question:

    Transaction ID: A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the blog in question — via PayPal, credit card, or another method — you can retrieve a transaction ID by logging in to your PayPal account or locating a past WordPress.com receipt sent to your email address.
    Activation URL: When you created your WordPress.com account, we sent an activation link to your email address that you were required to click. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may vary slightly depending on your browser).

    Learn more about Account Recovery:
    https://en.support.wordpress.com/account-recovery/

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