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  ryanrable · Member · Aug 3, 2017 at 10:52 pm

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  My site is down. Do I need to pay? I have a receipt… it says configure dns

  The blog I need help with is: (visible only to logged in users)

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  sarahcada · Member · Aug 4, 2017 at 5:25 am

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  Hi there,

  I’m sorry that your site is down!

  These are the WordPress.COM forums, and is dedicated to sites hosted in WordPress.COM. Since the address you gave us is a self-hosted WordPress.ORG site, the folks over at the WordPress.ORG forums would be better suited to help you. https://wordpress.org/support/

  If you’re not sure of the difference between sites hosted in WordPress.COM and self-hosted WordPress.ORG sites, you can read up on that here: https://en.support.wordpress.com/com-vs-org/

  I hope that helps. Good luck!

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  gemmacevans · Member · Aug 4, 2017 at 12:03 pm

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  Hi ryanrable,

  Your site has a domain mapping upgrade for idepittsburgh.com but the domain appears to have expired. It was registered through FastDomain so you will need to contact them about the renewal.

  The upgrades for idepittsburgh.com are owned by another user of the site — idepittsburgh. If they need any further help once the domain has been renewed, they’re welcome to get in touch from this page in their account:

  http://en.support.wordpress.com/domains/map-existing-domain/

  Upgrades can only be managed by the account that purchased them, so you won’t be able to access them from the account you are logged in to now.

  Please let me know if you have any questions.