My account > Add payment Method Paypal method not showing

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  wemali05 · Member · Jul 8, 2021 at 1:06 pm

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  Hi!
  We have some problems with Paypal and Woocommerce and Woo Subscription. Users can pay via Paypal at the checkout, but they cannot add paypal method at my-account/add-payment-method/. Paypal is not showing there.

  I don’t have a site linked to this WordPress.com account

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  deancroyal · Staff · Jul 8, 2021 at 2:22 pm

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  Hi there – It doesn’t sound like the site you’re working on is not hosted with us here at WordPress.com, but let’s check. Could you pass us the URL of the site you need help with?

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  wemali05 · Member · Jul 8, 2021 at 3:28 pm

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  Here is the link to the site, thanks

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  wemali05 · Member · Jul 8, 2021 at 3:28 pm

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  Here is the link to the site https://silgred.com, thanks

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  deancroyal · Staff · Jul 8, 2021 at 4:52 pm

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  Thanks for that!

  Your site isn’t hosted with WordPress.com. That’s ok though. We’ll just need to direct you to where you can have the best chance to find the help you need.

  Initially it sounds like this could be related to WooCommerce. If that’s the case…

  If your website is running the open source WordPress software with a paid WooCommerce extension, open a ticket here> https://woocommerce.com/my-account/create-a-ticket/

  If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, post in the WooCommerce forum (in WordPress.org): https://wordpress.org/support/plugin/woocommerce

  We hope this info helps get you a lot closer to resolving your issue. Good luck. :)

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  wemali05 · Member · Jul 9, 2021 at 3:45 am

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  Thank you