My account and everything else has been deleted

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  cubicleculturesgmailcom · Member · Oct 11, 2022 at 2:50 pm

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  Hi – I don’t know what happened but when I attempt to log into WP, I get an error message that my email doesn’t exist. I was about to go live with the site and everything disappeared. I have my customer number, etc. and really very mad about this. Can someone help?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  amiteshg93 · Member · Oct 11, 2022 at 6:13 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  cubicleculturesgmailcom · Member · Oct 11, 2022 at 6:47 pm

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  Thanks, link is below.

  Home

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  cubicleculturesgmailcom · Member · Oct 12, 2022 at 7:37 pm

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  It seems voiceoverandtech.com has not been hosted here on our servers, which would explain why we don’t recognize the account. It’s currently pointed to GoDaddy. Are you logging in here?
  https://voiceoverandtech.com/wp-admin

  Yep. I’ve had a wp-admin profile in the past, maybe because of lack of usage it was classified as inactive.

  If that is not working, can you contact your host for assistance with this?
  https://wordpress.org/support/article/resetting-your-password/

  Will do, thanks for the link and guidance!