My account expired How to renew

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  deficientsvisuelslancezvous · Member · Jan 7, 2017 at 1:08 am

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  Hello
  Happy new year 2017everybody

  I come in the forum need help. I forgot to renew the annual payment for my blog 3 weeks ago
  Ever since I try to enter the Domain Settings to pay, no action moves.
  I would like to renew to continue? Is it possible to catch up even when the account has expired for 3 weeks ?, how to recover it
  thanks for your advices

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 9, 2017 at 8:48 am

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  Hi there,

  The domain hasn’t been removed from your account, so you should be able to renew it from the purchases page:

  https://wordpress.com/me/purchases

  Please note that there might be a late renewal fee as well.

  If you are not able to renew it from there, please let me know.

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  deficientsvisuelslancezvous · Member · Jan 9, 2017 at 9:02 am

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  Hello I just clicked on the link you gave me but my page always displays account exerts and it’s gray impossible to click on payment you have another tip?
  Thank

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  kokkieh · Staff · Jan 9, 2017 at 9:27 am

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  I’ve just emailed you a link you can use to pay for the renewal. Once you’ve paid I can manually renew the domain for you.

  Let me know if you don’t receive the link or run into any problems with using it to pay.

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  deficientsvisuelslancezvous · Member · Jan 9, 2017 at 9:59 am

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  Yeso I went on this link you gave me but it still does not work for the payment

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  kokkieh · Staff · Jan 9, 2017 at 1:45 pm

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  Are you speaking of the link that I emailed to you? It starts with https://manualpayments.wordpress.com

  What does not work? Are you getting an error message?