My account got closed by accident

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  51tflynn · Member · May 22, 2019 at 10:54 pm

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  I do not want to close (email visible only to moderators and staff). I only wanted to change the email address to (email visible only to moderators and staff). I have a plug-in installed that I don’t want to lose. What can I do?

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  musicdoc1 · Member · May 23, 2019 at 1:21 am

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  The account you’ve used to submit the above support request obviously hasn’t been closed. However, if you’ve closed another account within the last 30 days, then see the Account Restoration section of the Close My Account support page, which says:

  It is possible to reverse an account closure for the first 30 days after an account is closed. If you realize you closed your account in error, please contact us immediately. We will be able to assist you in reopening your account during this 30 day window. Once the 30 days have passed, all of your sites and account data are purged and cannot be restored.

  I do not want to close (email redacted). I only wanted to change the email address to (email redacted).

  For any open account, the account email address may be changed as described in the Update Email Address support page.