My account has been hacked
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My name is James Thompson.
My account is: https://www.keymanrecordsltdforgreatreggaemusic.wordpress.com
I find it very difficult to login to my free wordpress.com account using my email address, password or username.My account: https://www.keymanrecordsltdforgreatreggaemusic.wordpress.com
has been hacked and is showing Hasan Khan as the Primary administrator of my site along with images and using my URL, My name, Username, Email address and details. I don’t know Hasan Khan and I am the administrator of my website. please help me to regain complete administrator control of my site and help me to take of Hasan Khan and his images. many thanks James Thompson
Although my details still remainSite: https://wwwkeymanrecordsltdforgreatreggaemusic.wordpress.com.
WP.com: Yes
Correct account: Yes -
Hi there,
Sorry to hear that! As you were logged in to the correct account, you now have complete administrative control over the site, and you can change the site title by following the instructions here: https://wordpress.com/support/customizer/#site-identity (Click My Site → Appearance → Customize → Site Identity → change the text under “Site Title” → click Save Changes.)
As a security measure, please follow the instructions here to change the password of your WordPress.com account: https://wordpress.com/support/passwords/#change-your-password – make sure to use a strong, unique password.
I’d also suggest turning on two-step authentication by following the instructions here: https://wordpress.com/support/security/two-step-authentication/
Finally, if you’d like us to log this account out everywhere so that a login is required to access this account again, let me know and we can do that for you.
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