My account has been hacked and I don’t have access to it anymore
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I have started receiving notifications by my host about ‘new user’ created for my wordpress website.
I have now discovered my wordpress domain is not accessible from my host nor from my original wordpress account.
Basically the hackers kicked me out.
The ‘website’/wp-admin takes me back to my ‘website’.
I can’t access my website anymore, so deleting the new users is not an option.
Here are the illicit emails so far:
devidpentesting@yandex,ru; (associated with Amazon affiliate marketing website)
(email visible only to moderators and staff) (website probably linked to affiliate marketing program)
(email visible only to moderators and staff);
(email visible only to moderators and staff);
(email visible only to moderators and staff)If anyone knows a way to report them to the host their websites, it would be a great service for society.
I have raised tickets with y host but wordpress does not have direct support, so I’m at a loss for options.
Any advice?
Thanks. -
Hi soniafortunag8kuw0,
I understand how frustrating and scary it can be. Would you please share your website’s address?
It seems you have a self-hosted WordPress site. You should know WordPress.com and WordPress.org are two different platforms. To understand more, please read this.
For a WordPress.org site, either contact your web hosting customer support or ask your question in WordPress.org forums.
https://wordpress.org/support/forums/
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