My account has no history of billing receipts or auto bill being turned on but I was still billed.

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  dailydiversionsanddetours · Member · Nov 11, 2020 at 9:52 am

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  I have an old domain that I need to make sure is not being auto billed. I have followed all the instructions to turn off auto billing however it doesn’t appear to be turned on in my account and I can find no history of billing. However I was auto billed for it last year despite that so I believe it must still be turned on somewhere. I am trying to insure that this does not happen again. Can you please assist? Thank you

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  staartmees · Member · Nov 11, 2020 at 9:55 am

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  You can check that charge at https://wpchrg.wordpress.com/. If you still have questions, you can use the contact form on that page to contact the billing team.

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  kokkieh · Staff · Nov 12, 2020 at 7:57 am

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  Hi there,

  What is the domain?

  The dailydiversionsanddetours account you’re using to post here has never bought any upgrades from us, so if you own a domain with WordPress.com, you bought that under a different username account.